Merchandising & Customer Experience Specialist

Dollar General; Cedar Rapids (IA); On-site; USD 23,000 - 32,000; Full time

Job summary

Dollar General is seeking an enthusiastic team member to support customers, stock shelves, and maintain store presentation. You will help unload trucks, set up displays, and assist shoppers with locating items while handling transactions at the register.

The role emphasizes following plan-o-gram guidance, maintaining store cleanliness, and collaborating with teammates to maximize customer satisfaction and store profitability.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open and unpack cartons; store merchandise or move to sales floor.
• Build displays and rotate stock on shelves.
• Assist customers in locating merchandise and answer questions.
• Operate cash register, total purchases, and bag items; collect payment.
• Assist with ordering merchandise using hand-held scanners as needed.
• Clean store areas and ensure store appearance.
• Follow company policies and procedures.
• Greet customers and provide helpful service.

Skills

Interpersonal communication

Safety awareness

Plan-o-gram adherence

Cash handling

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

Flatbed scanner

Handheld scanners

Pricing guns

IBM cash register

Job description

Dollar General is seeking an enthusiastic team member to support customers, stock shelves, and maintain store presentation. You will help unload trucks, set up displays, and assist shoppers with locating items while handling transactions at the register.

The role emphasizes following plan-o-gram guidance, maintaining store cleanliness, and collaborating with teammates to maximize customer satisfaction and store profitability.