Merchandising & Customer Service Associate

Dollar General; Longview (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a retail team member to serve customers, stock and rotate merchandise, and help maintain plan-o-grams across the store. You will greet customers, assist with locating items, and operate the cash register to complete purchases.

The role involves unloading trucks, stocking shelves, building displays, and ensuring inventories align with company standards while protecting assets in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons; stock in stock room or on sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Greet customers.
• Operate cash register and bag merchandise.
• Collect payment and make change.
• Assist with ordering merchandise using handheld scanners.
• Clean front end and assist with sidewalk displays when needed.

Skills

Interpersonal skills

Communication skills

Safety policies

Plan-o-gram literacy

Cash handling

Basic math

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Box cutters

Dollies / rolltainers

Job description

Dollar General is seeking a retail team member to serve customers, stock and rotate merchandise, and help maintain plan-o-grams across the store. You will greet customers, assist with locating items, and operate the cash register to complete purchases.

The role involves unloading trucks, stocking shelves, building displays, and ensuring inventories align with company standards while protecting assets in a fast-paced environment.