Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Simi Valley (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k)

Credit union

Referral bonuses

Job summary

Marshalls in Simi Valley, CA is seeking a customer-focused associate to support daily store operations and ensure a positive shopping experience. You will ring up purchases, assist customers, and help maintain merchandising standards.

The role emphasizes teamwork, adaptability, and the ability to lift merchandise and navigate busy periods. Commitment to company policies and excellent communication with peers and supervisors is essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.

Responsibilities

• Rings customer purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and maintains cleanliness.
• Supports shrink reduction goals and safety practices.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Physical ability

Job description

Marshalls in Simi Valley, CA is seeking a customer-focused associate to support daily store operations and ensure a positive shopping experience. You will ring up purchases, assist customers, and help maintain merchandising standards.

The role emphasizes teamwork, adaptability, and the ability to lift merchandise and navigate busy periods. Commitment to company policies and excellent communication with peers and supervisors is essential.