Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Oxnard (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Paid holidays

Job summary

Marshalls in Oxnard, CA is seeking a Retail Associate to deliver excellent customer service and maintain a clean, organized store. You will engage customers, process purchases, promote loyalty programs, and support merchandising and safety standards.

The role requires flexibility, strong communication, attention to detail, and the ability to multitask in a dynamic retail setting. Prior retail experience is preferred and beneficial.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multitask
• Ability to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with/without accommodations
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model and deliver high-quality customer experiences to customers in-store
• Ring purchases/returns accurately and count change per procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for floor
• Support store recovery and maintain cleanliness and safety
• Adhere to labor laws, policies, and shrink reduction programs
• Participate in safety practices and protect the store environment
• Assist across store areas as needed

Job description

Marshalls in Oxnard, CA is seeking a Retail Associate to deliver excellent customer service and maintain a clean, organized store. You will engage customers, process purchases, promote loyalty programs, and support merchandising and safety standards.

The role requires flexibility, strong communication, attention to detail, and the ability to multitask in a dynamic retail setting. Prior retail experience is preferred and beneficial.