Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Sand City (CA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Credit union

Health care options

Dental & vision

Life insurance

Paid holidays

Parental leave

Job summary

Marshalls, part of The TJX Companies, Inc., invites you to join a leading off-price retailer in Sand City, CA. The role emphasizes delivering an outstanding customer experience, operating within store standards, and supporting multiple areas as needed.

The position offers a flexible schedule, competitive starting pay, and comprehensive benefits across TJX stores, offices, and distribution centers. Retail experience is preferred, with a focus on teamwork and compliance with company policies.

Qualifications

• Must deliver highly satisfied customer experience and engaging interactions.
• Must follow established operating procedures and loss prevention standards.
• Cross-train to support multiple store areas as needed.

Responsibilities

• Deliver a highly satisfying customer experience.
• Engage with customers and embody customer experience principles.
• Ring purchases/returns accurately and maintain organized store environment.
• Promote credit and loyalty programs and follow merchandising standards.
• Process merchandise for the sales floor and participate in store recovery.
• Maintain cleanliness and safety standards and support shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Job description

Marshalls, part of The TJX Companies, Inc., invites you to join a leading off-price retailer in Sand City, CA. The role emphasizes delivering an outstanding customer experience, operating within store standards, and supporting multiple areas as needed.

The position offers a flexible schedule, competitive starting pay, and comprehensive benefits across TJX stores, offices, and distribution centers. Retail experience is preferred, with a focus on teamwork and compliance with company policies.