Merchandiser Travel Retail Ser Lead

Acosta; Jacksonville (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) program

Generous paid time off

Job summary

A prominent merchandising company in Jacksonville is seeking a Merchandiser Travel Retail Service Lead. This role involves leading a team for resets and remodels, requiring strong organizational skills and attention to detail. Candidates should have 3+ years of supervisory experience, customer service skills, and a High School Diploma. The position involves travel, often requiring overnight stays, and familiarity with retail merchandising. Benefits include medical, dental, and vision insurance, as well as a generous paid time off program.

Qualifications

• 3+ years supervisory or management experience.
• 3+ years customer service experience preferred.
• Excellent organizational and communication skills.

Responsibilities

• Serve as a team lead in organizing reset and remodel work.
• Follow a plan‑ogram for effective completion of tasks.
• Partner with store personnel for effective communication.

Skills

Leadership skills

Organizational skills

Communication skills

Customer service

Technological proficiency

Education

High School Diploma/GED

Job description

General Information

• Company: ACO-US
• Location: JACKSONVILLE, Florida, 32218
• Reference #: 64762
• Pay Rate: $18.00
• Experience/skills and/or location may influence position wage rate
• Range Minimum: $18.00
• Range Maximum: $18.00
• Function: Merchandising
• Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance
• Company‑paid life insurance, short‑term and long‑term disability
• 401(k) program
• Generous paid time off (PTO) program

Description and Requirements

Merchandiser Travel Retail Service Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work, including but not limited to the proper implementation of plan‑ograms, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self‑starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational and communication skills and the ability to build relationships with business partners.

What will you do?

• Serve as a team lead in the organization and execution of reset and remodel work. Effectively partner with store personnel for scheduling and communication of reset and remodel work.
• Read and follow a plan‑ogram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology.
• Partner with store personnel and co‑workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
• Perform work safely by demonstrating full awareness of surroundings, using proper safety techniques and equipment, and reporting unsafe acts or conditions to prevent injuries.
• Understand and follow all Acosta policies and standard operating procedures.
• Other duties as assigned.

Qualifications

• High School Diploma/GED (some experience may substitute for education).
• 3+ years supervisory or management experience with authority to direct and/or oversee daily work activities.
• 3+ years customer service experience preferred.
• Prior sales agent, retail, and reset responsibility experience preferred.
• Excellent organizational and communication skills and ability to build relationships with business partners.
• Comfortable utilizing technology (smartphones, computer, copier/fax, handheld devices).
• Strong demonstration of core competencies: quality commitment, detail oriented, customer service, communication skills, and web‑based application usage for work management.

Additional Requirements

• Be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time.
• Must possess strong interpersonal, organizational, decision‑making, and leadership skills.
• Must have a valid driver’s license and be able to drive in a car for extended periods of time.
• Travel is required, with overnight stays up to 75 – 100 % of the time. Occasional weekend work also required.
• Due to travel program requirements, this role requires employees to be at least 21 years of age.

Acosta utilizes E‑Verify for validating the ability to work in the United States for all job candidates.

Acosta is an Equal Opportunity Employer (including Disabled, Veteran). Under applicable requirements such as the San Francisco FCO and Los Angeles FCHIO, we consider qualified applicants with arrest and conviction records or criminal histories.

Acosta Group believes that any posted range of compensation is the accurate range for this role at the time of posting. Compensation may be modified in the future.