Merchandiser Travel Retail Ser Lead

Acosta Sales & Marketing; Hot Springs (AR); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

401k program

Generous PTO

Job summary

ACO-US in HOT SPRINGS NATIONAL PARK, Arkansas, is seeking a Merchandiser Travel Retail Ser Lead to manage and execute reset and remodel work, follow plan-o-grams, place new items, and correct voids. You will lead a team and coordinate with store personnel to schedule activities.

The ideal candidate has at least 3 years of supervisory or customer service experience, strong organizational and communication skills, and must be willing to travel extensively, including overnight stays up to 75-100%

Qualifications

• High School Diploma or GED required; some experience may substitute.
• 3+ years supervisory/management experience with authority to direct daily work.
• 3+ years Customer Service experience preferred.
• Strong organizational and communication skills; ability to build relationships with business partners.

Responsibilities

• Serve as a team lead in the organization and execution of reset and remodel work with store personnel.
• Read and follow a plan-o-gram to complete reset/remodel work; understand merchandising terminology.
• Collaborate with store personnel to achieve merchandising excellence and maintain relationships.
• Prepare, process, submit, and manage documentation for reset/remodel work.
• Work safely; use proper safety techniques and alert management to unsafe conditions.
• Follow Acosta policies and SOPs; perform other duties as assigned.

Skills

Supervisory experience

Customer Service experience

Communication skills

Plan-o-gram knowledge

Driver's license

Travel readiness

Technology proficiency

Education

High School Diploma or GED

Job description

Merchandiser Travel Retail Ser Lead

General Information

Company: ACO-US

Location: HOT SPRINGS NATIONAL PARK, Arkansas, 71913

Ref #: 110389

Pay Rate: $ 17.00

Experience/skills and/or location may influence position wage rate

Function: Merchandising

Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

What will you do?

• Serve as a team lead in the organization and execution of reset and remodel work. Effectively partner with store personnel for the scheduling and communication of reset and remodel work
• Read and follow a plan-o-gram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology
• Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
• Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries
• Understand and follow all Acosta Policies and standard operating procedures
• Other duties as assigned.

Qualifications

• High School Diploma/GED
• Some experience may be substituted for some of the above education.
• 3+ year’s supervisory / management experience with the authority to direct and or oversee the employee’s daily work activities
• 3+ year’s Customer Service experience preferred.
• Prior sales agent, retail and reset responsibility experience preferred. Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners
• Comfortable utilizing Technology (i.e., smartphones, computer, copier/fax, and handheld devices)
• Strong demonstration of the following core competencies:
  • Quality Commitment – Maintain quality standards that meet and/or exceed expectations
  • Detail Oriented – Ensure work accuracy
  • Customer Service – Provide a level of service to customer concerns.
  • Communication Skills – Ability to communicate effectively
  • Effective ability to work accurately with web-based applications to indicate work availability, check work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities
• Be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time
• Must possess strong interpersonal, organizational, decision-making and leadership skills. Must be able to read and communicate effectively with others
• Must have a valid driver’s license and be able to drive in a car for extended periods of time
• Travel is required, with overnight stays up to 75 - 100% of the time. Occasional weekend work would also be required.
• Tr Due to travel program requirements, this role requires employees to be at least 21 years of age to obtain the necessary credentials for travel.

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

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*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.