Merchandiser Travel Retail Ser Lead

ACO-US; Chester (Delaware County); On-site; USD 42,000 - 64,000; Full time

Job summary

Acosta Sales Marketing is seeking a Merchandiser Travel Retail Ser Lead to guide a team in reset and remodel work, ensuring proper plan-o-grams, new item placement, and relation-building with store personnel.

The role requires strong organizational and communication skills, a detail‑oriented approach, and the ability to work independently or in a team. Expect travel up to 50% and a focus on safety and policy adherence.

Qualifications

• High School Diploma/GED required.
• 3+ years supervisory/management experience.
• 3+ years customer service experience preferred.
• Prior sales agent, retail and reset experience preferred.
• Strong organizational and communication skills; ability to build partner relationships.
• Valid driver’s license; ability to drive long durations.
• Travel up to 50% may be required.

Responsibilities

• Lead team in organization and execution of reset/remodel work; coordinate with store personnel for scheduling and communication.
• Read and follow plan-o-gram; apply merchandising knowledge and terminology.
• Collaborate with store personnel to maintain merchandising excellence and relationships.
• Prepare, process, submit, and manage documentation for reset/remodel work.
• Safely perform duties and follow safety procedures; report unsafe conditions.
• Follow Acosta policies and SOPs; perform additional duties as assigned.

Skills

Supervisory experience

Customer service

Retail knowledge

Communication

Interpersonal skills

Technology proficiency

Driver's license

Education

High School Diploma/GED

Job description

Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

What will you do?

• Serve as a team lead in the organization and execution of reset and remodel work. Effectively partner with store personnel for the scheduling and communication of reset and remodel work

• Read and follow a plan-o-gram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology

• Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship

• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.

• Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries

• Understand and follow all Acosta Policies and standard operating procedures

• Other duties as assigned.

Qualifications

• High School Diploma/GED

• Some experience may be substituted for some of the above education.

• 3+ year's supervisory / management experience with the authority to direct and or oversee the employee's daily work activities

• 3+ year's Customer Service experience preferred.

• Prior sales agent, retail and reset responsibility experience preferred Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners

• Comfortable utilizing Technology (i.e., smartphones, computer, copier/fax, and handheld devices)

• Strong demonstration of the following core competencies:

• Quality Commitment Maintain quality standards that meet and/or exceed expectations

• Detail Oriented Ensure work accuracy

• Customer Service Provide a level of service to customer concerns.

• Communication Skills Ability to communicate effectively

• Effective ability to work accurately with web-based applications to indicate work availability, check work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities

be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time

• Must possess strong interpersonal, organizational, decision making and leadership skills. Must be able to read and communicate effectively with others

• Must have a valid driver's license and be able to drive in a car for extended periods of time

• Travel is required and could be up to 50%. Overnight stays and occasional weekend work would be required.

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group's Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales Marketing is an Equal Opportunity Employer

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

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