Merchandise Team Lead - Westchester Knicks

MSG Knicks; New York (NY); On-site; USD 31,000 - 44,000; Part time

Job summary

MSG Knickerbockers Corp. seeks a part-time Merchandise Team Lead for the Westchester Knicks at the Westchester County Center. The role emphasizes merchandise display, guest relations, and overall site management during events.

Responsibilities include daily audits, inventory, outstanding guest service, merchandising moves, and stock replenishment. You will report to management and maintain cleanliness and presentation standards.

Qualifications

• Minimum 2 years of retail experience in sports merchandising.
• Ability to process transactions using a POS system.
• Strong communication with guests and staff.
• Ability to move or lift merchandise up to 25 lbs.

Responsibilities

• Conduct daily audits and monthly location inventory.
• Ensure guests receive outstanding service and staff meet high standards.
• Maintain knowledge of products, systems and practices.
• Assist with floor moves, merchandising and display maintenance; keep the location clean.
• Report to management any maintenance or merchandise issues.
• Oversee merchandise flow and replenishment on the selling floor; participate in receiving.
• Provide exceptional experiences for guests, partners and team members and adhere to appearance guidelines.

Skills

Retail merchandising

Job description

About MSG Knickerbockers Corp.

MSG Knickerbockers Corp. is a leading professional sports company that owns and operates the New York Knicks (NBA), as well as a development league team, the Westchester Knicks (NBAGL). As an original franchise of the NBA, the Knicks have a rich history, winning three NBA Championships including the 2025-26 NBA Championship. More information is available at msgknicks.com.

About MSG Knickerbockers Corp.

MSG Knickerbockers Corp. is a leading professional sports company that owns and operates the New York Knicks (NBA), as well as a development league team, the Westchester Knicks (NBAGL). As an original franchise of the NBA, the Knicks have a rich history, winning three NBA Championships including the 2025-26 NBA Championship. More information is available at msgknicks.com.

Who are we hiring?

The Merchandise Team Lead is responsible for the Westchester Merchandise stand at the Westchester County Center. The Merchandise Team Lead has a focus on merchandise display and sales, proper guest relations, and appropriate use and maintenance of facility equipment. This employee will be responsible for overall management of their location on event nights.

What will you do?

• Conducting daily audits, monthly location inventory
• Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to high standards that have been set out by the Westchester Knicks.
• Maintains a good understanding of our products and services as well as our systems and practices.
• Assists implementing of floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is maintained at a high level.
• Reporting to management any issue from a Maintenance or Merchandise standpoint.
• Ensures the processing and replenishing of merchandise on the selling floor by participating in receiving and monitoring merchandise flow.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• The ideal candidate will have a minimum of2 years retail experience in sports merchandising.
• Ability to process information/merchandise through the current computer register system (POS).
• Ability to communicate with all employees as well as guests.
• Must be able to operate and use all equipment necessary to run the respective merchandise store/stand.
• Ability to move or handle merchandise.

Special Requirements

• This position is part-time and scheduled on an event driven basis.
• Able to walk and stand during the entire shift.
• Lifting, pushing, pulling up to 25 lbs.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

Hourly Pay Range

$27—$27 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.