Merchandise Retail Associate

The TJX Companies, Inc.; Chester (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Mitarbeiter, die eine hervorragende Kundenerfahrung bieten und aktiv zur positiven Geschäftskultur beitragen. In dieser Rolle sind Sie für die Unterstützung und Interaktion mit Kunden verantwortlich, während Sie in einem dynamischen Einzelhandelsumfeld arbeiten. Sie werden Teil eines vielfältigen Teams, das Wert auf Zusammenarbeit und persönliche Entwicklung legt. Diese Position bietet eine wettbewerbsfähige Vergütung und die Möglichkeit, in einem führenden Einzelhandelsunternehmen zu wachsen und zu lernen.

Qualifications

• Exzellente Kundenservicefähigkeiten sind erforderlich.
• Fähigkeit, flexibel zu arbeiten und sich an Änderungen anzupassen.

Responsibilities

• Lieferung einer hohen Kundenzufriedenheit durch Interaktion mit Kunden.
• Aufrechterhaltung von Sauberkeit und Organisation im Geschäft.
• Unterstützung der Ziele zur Reduzierung von Verlusten.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Flexibilität

Multitasking

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

12850 Jefferson Davis Hwy

Location:

USA TJ Maxx Store 1544 Chester VAThis position has a starting pay range of $12.00 to $15.70 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.