Merchandise Production Manager

JYP America; Los Angeles (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Company Match

Paid Time Off

Paid Holidays

Job summary

JYP America seeks an experienced Merchandise Production Manager to lead the end-to-end production of artist merchandise, including apparel, accessories, and collectibles. You will supervise suppliers, manage costs, ensure quality, and align with launches and events.

You will collaborate with headquarters and internal teams to optimize specifications, schedules, and budgets while safeguarding product standards and timely delivery for tours and premieres.

Qualifications

• 5+ years of merchandise production or related experience.
• Ability to review specs and communicate revisions clearly.
• Experience negotiating with suppliers/manufacturers.
• Proven ability to manage costs, quality, and deadlines across multiple products.

Responsibilities

• Oversee production across apparel, accessories, and consumer goods.
• Source and negotiate with domestic and international manufacturers.
• Manage purchase orders and track quantities through production.
• Coordinate approvals with headquarters and ensure quality standards.
• Oversee testing, labeling, and regulatory/compliance requirements.
• Monitor schedules and coordinate shipping details with logistics.
• Address defects with root-cause analysis, rework, and replacements.
• Analyze project costs to inform sales and production decisions.

Skills

Merchandise production

Vendor management

Cost management

Quality control

Communication

Financial analysis

Job description

Job Title: Merchandise Production Manager

About Us:

JYP America is the U.S. subsidiary of JYP Entertainment, a leading global entertainment company dedicated to discovering, developing, and supporting artists while expanding their presence across international markets.

JYP America supports the company’s U.S. operations and collaborates with teams across artist management, marketing, production, and business functions to deliver high-quality experiences for artists, partners, and fans.

We are seeking an experienced Merchandise Production Manager to oversee the production, purchasing, and quality of artist merchandise, including apparel, accessories, collectibles, and lifestyle products. You will work closely with manufacturers, headquarters, and internal teams to manage product specifications, costs, and production schedules, ensuring merchandise meets quality expectations and is ready for scheduled launches and events.

This role will report directly to the CEO.

Key Responsibilities:

• Manage merchandise production across apparel, bags, fabric products, accessories, collectibles, and other consumer goods.
• Source domestic and international manufacturers, compare quotes, and negotiate product specifications, pricing, minimum order quantities, and delivery timelines.
• Prepare and manage purchase orders, tracking production quantities and changes throughout the process.
• Review samples, communicate revisions, and coordinate final production approvals with headquarters.
• Establish quality standards and oversee production inspections covering materials, colors, dimensions, printing, construction, and packaging.
• Monitor production schedules and shipment readiness, providing logistics teams with accurate product information and shipping details.
• Manage product testing, labeling, and related requirements with manufacturers and relevant internal teams.
• Resolve product defects and production issues, including root-cause reviews, rework, replacements, and vendor compensation.
• Analyze project costs and profitability to inform production and sales recommendations.

Required Qualifications:

• 5+ years of experience in merchandise production, consumer product manufacturing, sourcing, or a related field.
• Understanding of materials, manufacturing methods, and production processes across apparel, accessories, and other consumer products.
• Ability to review product specifications and samples and communicate clear, actionable revisions.
• Experience negotiating with manufacturers and managing vendor relationships.
• Ability to manage costs, quality, and deadlines across multiple products and suppliers.
• Understanding of project profitability and the ability to use financial insights to inform sales planning.
• Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications:

• Intermediate or higher proficiency in Korean.
• Experience producing artist merchandise or licensed consumer goods.
• Relationships with U.S. manufacturers or experience conducting on-site production inspections.
• Experience managing production for tours, pop-ups, or other projects with fixed sales dates.

Compensation & Benefits:

• Health, Dental & Vision Insurance
• 401(k) Company Match
• Paid Time Off
• Paid Holidays

Annual Base Salary: $80,000 - $100,000 based on relevant experience, qualifications, and skills.