Bilingual E-Commerce Manager — US Merch & Preorders

JYP America; Los Angeles (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) Company Match

Paid Time Off

Paid Holidays

Job summary

JYP America is seeking an experienced E-Commerce Manager to oversee online store operations for the U.S. market, including launches, promotions, orders, and inventory coordination.

You will use sales data to drive profitability and work closely with cross-functional teams, reporting directly to the CEO. The role requires 5+ years of e-commerce management, strong data analysis skills, and bilingual Korean and English proficiency.

Qualifications

• 5+ years of experience running an online store or e-commerce channel.
• Bilingual fluency in Korean and English.
• Strong product setup, order processing, and inventory syncing.
• Able to analyze sales data and translate into actions.
• Proficient with Excel or similar tools.

Responsibilities

• Oversee day-to-day e-commerce operations and ensure accurate product info and launches.
• Plan online sales schedules for merchandise, limited releases, and events.
• Analyze sales trends and profitability to propose plans and promos.
• Manage promotions, discounts, and customer benefits.
• Coordinate inventory allocation with merchandise and logistics.
• Resolve order/inventory issues and drive improvements.
• Oversee storefront updates and customer communications with CS.
• Prepare performance reports and recommended actions.

Skills

E-commerce experience

Korean language proficiency

English language proficiency

Data analysis

Excel proficiency

Tools

Excel

Job description

JYP America is seeking an experienced E-Commerce Manager to oversee online store operations for the U.S. market, including launches, promotions, orders, and inventory coordination.

You will use sales data to drive profitability and work closely with cross-functional teams, reporting directly to the CEO. The role requires 5+ years of e-commerce management, strong data analysis skills, and bilingual Korean and English proficiency.