Merchandise & Operations Lead — Chula Vista

Energy Innovation Corp; Chula Vista (CA); On-site; USD 116,000 - 178,000; Full time

Benefits offered by this job

Growth track

Hands-on mentorship

Flexible work arrangements

Job summary

InnovateNow in Chula Vista, CA, is seeking a Merchandise Manager to own the day-to-day rhythm of our operations, ensuring quality output and timely delivery in a fast-paced, zero-bureaucracy environment.

You will maintain current skills, identify procedural gaps, and drive cross-functional collaboration while coaching teams to improve across three time zones. This role emphasizes customer-centric, deadline-driven performance and ambiguity navigation.

Qualifications

• Portfolio or work samples demonstrating general expertise.
• Experience thriving in a customer-centric, deadline-driven setting.
• Comfort navigating ambiguity when the brief arrives half-written.

Responsibilities

• Own the day-to-day rhythm of general work across the Chula Vista operation.
• Keep skills current through ongoing training and self-directed learning.
• Identify gaps in current procedures and recommend workable fixes.
• Close the loop on every Chula Vista request you touch.
• Keep the temporary schedule realistic when everyone wants everything yesterday.
• Carry the Prioritization thread across three time zones and two tools.
• Spot where Process Improvement breaks before it shows up in a dashboard.
• Bridge Cross-Functional Collaboration and Coaching so neither team works in the dark.

Skills

Portfolio samples

Customer-centric mindset

Deadline-driven

Ambiguity navigation

Quality & consistency

Job description

InnovateNow in Chula Vista, CA, is seeking a Merchandise Manager to own the day-to-day rhythm of our operations, ensuring quality output and timely delivery in a fast-paced, zero-bureaucracy environment.

You will maintain current skills, identify procedural gaps, and drive cross-functional collaboration while coaching teams to improve across three time zones. This role emphasizes customer-centric, deadline-driven performance and ambiguity navigation.