Merchandise Operations Lead

The Salvation Army North & Central Illinois Division; Canton Charter Township (MI); On-site; USD 20,292 - 24,424; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division is seeking a Merchandise Processing Supervisor in Canton, MI. This full-time role oversees the production process and a team, ensuring quality control and efficient workflows to support great shopping experiences.

You will train staff, monitor production metrics, and coordinate supply orders while maintaining a customer-focused environment and meeting sales goals. Canton-based, with evenings and weekends as scheduled.

Qualifications

• Leads daily production tasks and oversees team performance.
• Ensures quality products reach the sales floor.
• Trains new staff on production expectations and processes.
• Tracks production metrics and reports at intervals.
• Strategizes to meet product acquisition, production, and sales goals.

Responsibilities

• Direct and ensure completion of daily tasks for the production team.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prep for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.

Skills

Leadership

Team supervision

Production oversight

Quality control

Training

Scheduling

Job description

The Salvation Army North & Central Illinois Division is seeking a Merchandise Processing Supervisor in Canton, MI. This full-time role oversees the production process and a team, ensuring quality control and efficient workflows to support great shopping experiences.

You will train staff, monitor production metrics, and coordinate supply orders while maintaining a customer-focused environment and meeting sales goals. Canton-based, with evenings and weekends as scheduled.