Merchandise Operations & Data Support Specialist

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks an administrative professional to support the Corporate Planning and Projecting System. You will communicate objectives, manage orders, and prepare reports for senior management across multiple timeframes.

The role emphasizes data analysis, procurement basics, and vendor onboarding, with cross-team collaboration to ensure efficient operations and accuracy in reporting.

Qualifications

• 3 years of admin/analytical experience in retail or gov settings.
• Experience with procurement practices and reporting.
• Proficient in Excel and Word for data analysis.

Responsibilities

• Communicates planning objectives, strategies, timelines; supports end users.
• Maintains purchase and customer orders; supports sales profitability.
• Monitors email inquiries and provides timely responses for support.
• Coordinates data; provides reports for weekly, monthly, quarterly meetings.
• Assists Fulfillment Ops manager with reports and trend reviews.
• Analyzes past sales and order completion rates vs online trends.
• Onboards new vendors for Drop Ship and trains buyers.
• Collects data for BOPIP updates; supports stores as needed.
• Compiles financial data; distributes reports and posts on intranet.
• Maintains Active Community Profiles for suppliers; supports EDI teams.
• Facilitates vendor onboarding progress with cross-functional teams.
• Disseminates pre-scheduled merchandise reports.
• Creates training documentation.
• Engages vendors on return policies; coordinates with White Glove team.
• Monitors returns and defects; alerts teams on performance issues.

Skills

Administrative experience

Analytical skills

Communication skills

Education

High school diploma or equivalent

Tools

Excel

MS Word

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach seeks an administrative professional to support the Corporate Planning and Projecting System. You will communicate objectives, manage orders, and prepare reports for senior management across multiple timeframes.

The role emphasizes data analysis, procurement basics, and vendor onboarding, with cross-team collaboration to ensure efficient operations and accuracy in reporting.