Merchandise Operations Associate

saks; Beverly Hills (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Disability insurance

Job summary

Saks Fifth Avenue is seeking a Merchandise Operations Associate to support daily merchandise operations, from processing and placement to fulfilling customer orders across our luxury retail environment. You will partner with the Merchandise Operations Team to maintain presentation standards and deliver outstanding service.

This role requires physical ability to lift up to 50 pounds, comfort with technology (RF guns, Excel, iOS), and a flexible schedule to meet business needs.

Qualifications

• Proven ability to communicate effectively across teams.
• Flexibility to work varying shifts as needed.
• Strong customer service orientation is essential.

Responsibilities

• Process inbound merchandise, placement and presentation on selling floor.
• Maintain standards in placement and presentation.
• Assist in store projects including replenishment and floor recovery.
• Locate requested merchandise and fulfill customer orders.
• Provide excellent customer service and address customer needs.

Skills

Communication skills

Flexible schedule

Customer service

Tools

RF guns

Excel

PC

iOS device

Proprietary platforms

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

• Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
• Evaluates progress against key performance drivers and assess organizational opportunities and risks
• Drives positive outcomes through objectives and measures while monitoring progress and results
• Consistently generates and shares original ideas, tackling both simple and complex problems

WHAT YOU WILL DO:

Merchandise:

• Process inbound merchandise, placement and presentation of merchandise on selling floor.
• Follow direction in maintaining standards in placement and presentation.
• Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.

Fullfillment:

• Locate requested merchandise within our store and complete orders placed by the customer
• Provide excellent customer service and act quickly to address the customers' needs
• Ad hoc responsibilities if needed

WHAT YOU WILL BRING:

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds
• Retain merchandising standards on the floor in compliance with Visual standards
• Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms)
• Ability to work a flexible schedule following business needs and follows through on assigned tasks
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the followi