Merchandising Operations Associate

060 SAKS & CO LLC; Sarasota (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Exemplar Luxury Group is seeking a Merchandise Operations Associate to support daily merchandise operations, including processing, placement, maintenance and fulfillment, in a fast-paced luxury retail environment.

You will work under the Merchandise Operations Team Supervisor/Manager, ensuring presentation standards, assisting with store projects, and delivering exceptional customer service. Candidates should be able to lift up to 50 pounds and operate PCs, iOS devices, and RF guns.

Qualifications

• Ability to lift up to 50 pounds.
• Must have computer skills and be comfortable using RF guns, PC and iOS devices.
• Flexible schedule to meet business needs.

Responsibilities

• Process inbound merchandise and placement on selling floor.
• Maintain merchandising standards and presentation.
• Assist with floor recovery and replenishment.
• Locate merchandise and fulfill customer orders quickly.
• Provide excellent customer service and address customer needs.
• Perform ad hoc duties as needed.

Skills

Customer service

Interpersonal skills

Flexibility

Communication styles

Tools

RF guns

PC

iOS device

Excel/Word

Proprietary platforms

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

• Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships.
• Evaluates progress against key performance drivers and assess organizational opportunities and risks.
• Drives positive outcomes through objectives and measures while monitoring progress and results.
• Consistently generates and shares original ideas, tackling both simple and complex problems.

WHAT YOU WILL DO:

Merchandise:

• Process inbound merchandise, placement and presentation of merchandise on selling floor.
• Follow direction in maintaining standards in placement and presentation.
• Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.

Fullfillment:

• Locate requested merchandise within our store and complete orders placed by the customer.
• Provide excellent customer service and act quickly to address the customers' needs.
• Ad hoc responsibilities if needed.

WHAT YOU WILL BRING:

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds.
• Retain merchandising standards on the floor in compliance with Visual standards.
• Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms).
• Ability to work a flexible schedule following business needs and follows through on assigned tasks.
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only).

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental). An amazing employee discount.

Benefits:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Equal Employment Opportunity Statement:

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range:

$17.05 - $21.32* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

About Exemplar Luxury Group:

The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.