Merchandise Manager

ULTA Beauty; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading beauty retailer as a Merchandise Manager, where you'll lead a high-performing team to drive sales and enhance guest experiences. You'll be responsible for operational excellence, team development, and ensuring compliance with company standards. This role offers a dynamic environment with opportunities for growth and engagement.

Qualifications

• 1-2+ years in retail management or relevant experience.
• Financial management skills including sales growth and payroll management.

Responsibilities

• Drive company profitability through operational excellence and top-line sales growth.
• Attract, hire, and retain a diverse team of top talent.

Skills

Communication

Collaboration

Organizational skills

Education

High school diploma

Tools

Microsoft Office

POS

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store’s business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to lead efficiently through unforeseen complexity.

PRINCIPAL DUTIES & RESPONSIBILITIES

The MM is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them consistently by performing the following duties and responsibilities, as well as other projects/duties as assigned:

Performance

• Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support store scheduling needs, communicating with the GM to maximize productivity and achieve sales and payroll goals while completing workload on time and within budget.
• Review, analyze, and react to Ulta Beauty’s financial and operational reports, including store visits and audit results, regularly and promptly.
• Utilize company programs, tools, and resources to improve store performance and meet Ulta Beauty’s goals.
• Perform makeup applications, skincare analysis, and product demonstrations to enhance guest experience and drive sales.
• Stay informed about industry trends, products, and services, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt and regular attendance as the MM and hold store associates accountable to attendance policies.

People

• Attract, hire, and retain a diverse team of top talent.
• Build an engaged team that embodies the Ulta Beauty brand through collaboration, communication, and prioritization.
• Create an inclusive environment that encourages growth and engagement.
• Support professional development through training, feedback, coaching, succession planning, and individual development plans.
• Participate in ongoing training to enable continuous professional growth and sales performance.
• Model operational excellence by leading by example, sharing best practices, and establishing priorities.
• Execute the Guest Engagement Leader program effectively to drive business results and enhance guest experience.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to and enforce the dress code.
• Use scheduling and task management tools to manage store workload and attendance.
• Ensure execution of operational focuses, including shipment, replenishment, omni-channel, price changes, and markdowns.
• Protect company assets and minimize loss by meeting store standards and operating procedures, including safety, inventory control, cash management, and loss prevention.
• Manage inventory control processes and theft reporting as necessary.
• Support continuous improvement by adopting company initiatives and technology, communicating expectations, and executing store tasks.
• Use company resources to enhance store performance and communicate business trends and challenges to leadership.

JOB QUALIFICATIONS

Education

• High school diploma preferred

Experience

• 1-2+ years in retail management or relevant experience
• Financial management skills including sales growth, data interpretation, payroll management, and expense control
• Proven retail management skills in inventory, operations, service culture, and merchandising
• Leadership experience in talent development, change management, and team influence

Skills

• Proficiency with technology (POS, Microsoft Office, Apple devices)
• Excellent communication skills
• Strong collaboration and interpersonal skills
• Organizational skills for multitasking
• Ability to react under pressure, exercise good judgment, and adapt to change

SPECIAL POSITION REQUIREMENTS

• Flexible, full-time schedule including days, evenings, weekends, and holidays
• Ability to work shifts starting at 5:00 a.m.
• Availability on Sundays and Mondays

WORKING CONDITIONS

• Mobility throughout the store during shifts
• Frequent bending, pulling, pushing, crouching, reaching, and twisting
• Handling objects during shifts
• Frequent lifting up to 40 lbs.
• Use of computers and office equipment

If an associate has a disability that prevents them from performing an essential function, the Company will engage in an interactive process to determine reasonable accommodations.

ABOUT

Ulta Beauty, NASDAQ: ULTA, is the largest North American beauty retailer offering a wide range of products and salon services. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.