Merchandise & Customer Service Clerk

Kroger Family of Companies; Omaha (NE); On-site; USD 30,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Omaha, Nebraska is seeking a customer-focused Retail Associate to deliver exceptional service and maintain a clean, safe environment. You will assist the department manager in reaching sales goals, stock shelves, and respond knowledgeably to customer questions.

The role requires effective communication, the ability to handle stressful situations, and attention to basic math for daily transactions and inventory tasks. Prior retail experience is preferred.

Qualifications

• Retail experience in a store environment.
• Ability to stay calm and perform under pressure.
• Clear and effective communication with customers and teammates.
• Understanding of basic math for transactions and stocking.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Know products well and be able to suggest items to customers.
• Offer product samples to help customers discover new items.
• Inform customers of store specials and promotions.
• Recommend items to meet customer needs and preferences.
• Monitor shelf life and pricing; report discrepancies.

Skills

Retail experience

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies in Omaha, Nebraska is seeking a customer-focused Retail Associate to deliver exceptional service and maintain a clean, safe environment. You will assist the department manager in reaching sales goals, stock shelves, and respond knowledgeably to customer questions.

The role requires effective communication, the ability to handle stressful situations, and attention to basic math for daily transactions and inventory tasks. Prior retail experience is preferred.