Merchandise Coordinator, Creative Services - Pottery Barn

Pottery Barn; Richmond (CA); On-site; USD 35,817,600 - 41,328,000; Full time

Benefits offered by this job

Brand discount on all WSI brands

401(k) plan and investment options

Paid vacations and time off to volunte

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Merchandise Coordinator to support Photo Producers and Photo Managers, coordinating merchandise for shoots and ensuring timely readiness. The role requires strong communication and organizational skills, with on-site work at our Richmond studios five days a week.

You will collaborate with merchants, warehouse, and photo teams to streamline processes, participate in planning, and help drive efficient, high‑quality visual storytelling across our home brands.

Qualifications

• BA/BS degree or equivalent experience preferred.
• Previous experience in Photo Shoots preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook), Google Suite, SharePoint, Airtable, and Miro.

Responsibilities

• Cross check sample information and track down issues to resolution.
• Prepare sample info notes for Photo Manager.
• Work closely with Warehouse Team to update sample orders and issues.
• Partner with Merchants for sample coordination.
• Spearhead meetings with Merchants for sample coordination and process improvements.
• Support Photo Producers with studio projects.

Skills

Communication

Organization

Problem solving

Team collaboration

Education

BA/BS degree or equivalent

Tools

Excel

Word

Outlook

Google Suite

SharePoint

Airtable

Miro

Job description

About the Team

You will be part of a collaborative team responsible for creating elevated imagery to showcase our new and signature products. As part of Williams‑Sonoma, Inc., a leader in home lifestyle and retail, the Sample Coordinator is part of a Photo Team that drives customer engagement and profitability through compelling visual storytelling.

About the Role

In the Merchandise Coordinator role, you will work closely with a very passionate and collaborative group of team members. The Sample Coordinator will provide support for the Photo Producers and Photo Managers. The role will be a liaison between the merchants, warehouse, and photo teams in studio, coordinating merchandise to be ready and available to shoot. You will also support the Photo Managers in bigger picture planning and partner with the merchants to help streamline process. This role is for someone that’s detail oriented, organized, a great communicator, and quick. We strive for operational excellence in support of our photo creative. This role requires being onsite at our Richmond Studios – 5 days a week.

Responsibilities

• Cross check sample information and track down issues to resolution
• Prepare sample info notes for Photo Manager
• Work closely with Warehouse Team to update sample orders and issues
• Partner with Merchants for sample coordination
• Spearhead meetings with Merchants for sample coordination and process improvements
• Support Photo Producers with studio projects

Criteria

• BA/BS degree or equivalent experience preferred
• Previous experience in Photo Shoots preferred
• Proficient in Microsoft Office (Excel, Word, Outlook), Google Suite, SharePoint, Airtable, and Miro

Competencies

• Working knowledge of photo shoots and process
• Strong problem‑solving skills with a solution-oriented mindset
• Highly organized and detail-oriented
• Strong written and verbal communication
• Collaborative team player
• Adaptable – responds well to changes in direction, timelines, and priorities

Our Culture & Values

We Believe That Taking Care Of Our People Is Vital To Our Success And We Strive To Offer Equitable And Transparent Practices For All. We Prioritize Connection, Growth, And Wellbeing. Our Associates Are Encouraged To Bring Their Authentic Selves To Work, So They Can Be Their Best And Achieve Their Personal And Professional Goals. We Make Inclusivity a Cornerstone Of Our Culture By Welcoming Associates With Diverse Cultures And Backgrounds And Celebrating Them, Together. We Nurture An Open, Inclusive Environment For All. Our Differences—whatever They May Be—are Valued, Explored, And Appreciated. Together, We’re Creating a More Just And Inclusive Company Culture Where The Only Criteria For Advancement Are

• The quality of our work
• The contributions we make to our teams and the business
• Our ability to lead and connect

We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high‑performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits
• Tax‑free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In‑person and online learning opportunities through WSI University
• Cross‑brand and cross‑function career opportunities
• Resources for self‑development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

Employment Eligibility and Pay

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $26‑$30/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

About Us

Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We’ve seen some big changes since our first brick‑and‑mortar store opened more than half a century ago. What hasn’t changed is our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we’re a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing – and we’re always looking for new energy and ideas.