Merchandise Cast Member — Guest Experience

Disney Live Entertainment; Kapolei (HI); On-site; USD 33,000 - 47,000; Part time

Benefits offered by this job

Tuition paid upfront

Free lunch

Free parking

Free theme park admission

Job summary

Aulani Casting at a Disney Resort & Spa in Hawai‘i is seeking Merchandise Cast Members to assist in daily operations across themed locations, including Kālepa's Store, Hale Manu, Lava Shack, and mobile Pop-Up carts. Part-Time shifts with weekend and holiday availability; pay rate $29.17 per hour in Hawaii.

Benefits may include medical and other compensation depending on level and position. Responsibilities include guest service, cashiering, stocking, and special customization tasks across

Qualifications

• Follow Open/Close procedures for cashiering role.
• Follow proper cash handling procedures.
• Adhere to loss prevention guidelines.
• May also be asked to work in specialized areas, as needed, additional training required.

Responsibilities

• Guest service - Proactively approaches all guests and offers options while increasing revenue opportunities.
• Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
• Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
• Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
• Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.
• Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards.
• Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards.

Skills

Guest service

Cash handling

Loss prevention

Retail sales

Grocery delivery

Job description

Aulani Casting at a Disney Resort & Spa in Hawai‘i is seeking Merchandise Cast Members to assist in daily operations across themed locations, including Kālepa's Store, Hale Manu, Lava Shack, and mobile Pop-Up carts. Part-Time shifts with weekend and holiday availability; pay rate $29.17 per hour in Hawaii.

Benefits may include medical and other compensation depending on level and position. Responsibilities include guest service, cashiering, stocking, and special customization tasks across