Merchandise Associate (Part-Time)

Santa Cruz Warriors; San Francisco (CA); On-site; USD 22,730; Part time

Job summary

A professional sports team based in California is looking for a part-time Merchandise Associate for the 2025-26 basketball season. Responsibilities include greeting customers, assisting with merchandise inquiries, and maintaining inventory. The ideal candidate will have previous customer service experience, particularly in sales, and must be available for weekend events and game nights. Competitive pay at $16.50 per hour.

Qualifications

• 6-12 months of public-facing customer service experience, preferably in a sales role.
• Outstanding cash handling experience and available on weekends and all game nights.
• Available for special events during the season.

Responsibilities

• Greet and provide outstanding customer service with high energy.
• Provide information on specific products to assist customers.
• Maintain a fully stocked store front and trailer.

Skills

Customer service

Cash handling

Flexibility

Job description

Overview

Merchandise Associate (Part-Time) position with the Santa Cruz Warriors for the 2025-26 basketball season. Responsible for greeting customers and assisting with merchandise questions or concerns. Flexible to work in the merchandise trailer during games and in the retail store on Saturdays and Sundays. Reports to Manager, Marketing. This is a part-time position located onsite in Santa Cruz, CA.

About The Position

The Santa Cruz Warriors are looking to hire a part-time Merchandise Associate for the 2025-26 basketball season. We are seeking hardworking and passionate professionals who will be responsible for greeting customers and assisting with merchandise questions or concerns. An ideal candidate will be flexible to work in our merchandise trailer during games and in our retail store on Saturdays and Sundays. This position will report to Manager, Marketing.

Key Responsibilities

• Greet and provide outstanding customer service with high energy and willingness to help others
• Assist customers by showing and providing information on specific products
• Provide suggestions and opinions to help customer make product selections, while achieving sales goals
• Checks inventory on regular bases to maintain a fully stocked store front and trailer
• Fulfill online orders and process all sales, exchanges and returns via a POS system

Required Experience & Skills

• 6-12 months of public-facing customer service experience, preferably in a sales role
• Outstanding cash handling experience and available on weekends and all game nights (24 games)
• Available for special events during the season (e.g. season ticket holder viewing parties during weeks with away games)

Compensation

• $16.50 per hour

Equal Opportunity

Santa Cruz Warriors is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.