Merchandise Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; City of Watertown (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

TJ Maxx in Watertown, NY is hiring to deliver a superior customer experience across a busy store. You will engage customers, maintain an organized, clean environment, and support various store areas as needed. Training includes loss prevention, merchandising, and promotion of credit/loyalty programs.

The role requires excellent customer service, the ability to multi-task, and strong teamwork. A flexible schedule and physical capability to lift items are important for success in this position.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple store areas as needed.
• Accurately ring purchases/returns and manage cash handling.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor according to procedures.
• Participate in store recovery and maintain store cleanliness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

TJ Maxx in Watertown, NY is hiring to deliver a superior customer experience across a busy store. You will engage customers, maintain an organized, clean environment, and support various store areas as needed. Training includes loss prevention, merchandising, and promotion of credit/loyalty programs.

The role requires excellent customer service, the ability to multi-task, and strong teamwork. A flexible schedule and physical capability to lift items are important for success in this position.