Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Town of Massena (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Dental/Vision coverage

Job summary

TJ Maxx at Massena, NY is seeking a Customer Service Associate to deliver exceptional customer experiences, assist with merchandising, and uphold store standards. You will be part of a diverse team across our retail locations within the TJX family.

You will handle purchases, support loyalty programs, and help maintain a safe, organized store environment. A flexible schedule and competitive hourly pay reflect our commitment to employee development and achievement.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Model established customer experience practices with customers and peers.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs and maintains store standards.
• Maintains merchandising and cleanliness standards and prepares merchandise for sales floor.
• Participates in store recovery, safety, and loss-prevention programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Job description

TJ Maxx at Massena, NY is seeking a Customer Service Associate to deliver exceptional customer experiences, assist with merchandising, and uphold store standards. You will be part of a diverse team across our retail locations within the TJX family.

You will handle purchases, support loyalty programs, and help maintain a safe, organized store environment. A flexible schedule and competitive hourly pay reflect our commitment to employee development and achievement.