Merchandise Associate — Create Legendary Fan Experiences

ASM Global; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Legends in Ann Arbor is seeking retail team members to create an exceptional game-day experience for fans. You will greet guests, make sales recommendations, and ensure accurate POS transactions while maintaining engaging product displays.

The role involves merchandising, inventory management, and collaborating on event pop-ups with plan‑o‑grams and fixture cleaning. Knowledge of the University of Michigan events helps tailor customer service.

Qualifications

• Provide an exciting, positive, and fun environment for our diverse team & fan base.
• Greet guests & ascertain their interest, so you may make sales recommendations.
• Excellent accuracy when using POS systems.
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor.
• Present merchandise to increase sales with add on items.
• Must be able to describe merchandise features, benefits, and explain use.
• Keep current on promotions & sales in store and events at the M-Den.
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory.
• Continually increase knowledge of products, facilities, and all events held at the University of Michigan.
• Other duties as assigned by supervisor.
• Must be able to read & implement plan-o-grams.
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures.

Responsibilities

• Provide an exciting, positive, and fun environment for our diverse team & fan base.
• Greet guests & ascertain their interest, so you may make sales recommendations.
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sales with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events at the M-Den
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of products, facilities, and all events held at the University of Michigan
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

Skills

Greet guests

POS systems

Plan-o-grams

Merchandising

Inventory control

Tools

Display merchandising tools

Job description

Legends in Ann Arbor is seeking retail team members to create an exceptional game-day experience for fans. You will greet guests, make sales recommendations, and ensure accurate POS transactions while maintaining engaging product displays.

The role involves merchandising, inventory management, and collaborating on event pop-ups with plan‑o‑grams and fixture cleaning. Knowledge of the University of Michigan events helps tailor customer service.