Merchandise Associate (American Airlines Center)

ASM Global; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Legends is seeking a Merchandise Associate for the American Airlines Center to support fans with friendly service and effective product recommendations. You will help display and sell merchandise, greet guests, and maintain store cleanliness.

The role emphasizes plan-o-grams, promotions, and accurate inventory in a fast-paced arena setting. Ideal candidates have strong customer service, integrity, and the ability to work weekends and event days.

Qualifications

• Honesty and integrity in all actions and language.
• Excellent customer service and selling skills.
• Be willing to work extended hours on event days.
• Must be able to work weekends & overtime as needed.
• High school graduate, GED, or equivalent experience in comparable company.

Responsibilities

• Provide an exciting, positive, and fun environment for our diverse team & fan base.
• Greet guests & ascertain their interest, so you may make sales recommendations.
• Excellent accuracy when using POS systems.
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor.
• Present merchandise to increase sale with add on items.
• Must be able to describe merchandise features, benefits, and explain use.
• Keep current on promotions & sales in store: and events at the speedway.
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, facility, and all events held at IMS
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

Skills

Honesty and integrity

Customer service

Selling skills

Team player

Ability to work extended event hours

Weekend/overtime availability

Physical endurance

Education

High school diploma or GED

Job description

LEGENDS

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

THE ROLE

Merchandise Associate - American Airlines Center

Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

ESSENTIAL DUTIES & RESPONSIBILTIES

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events at the speedway
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, facility, and all events held at IMS
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

QUALIFICATIONS

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback &make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• Able to lift 50 lbs and stand for long periods of time
• Innovative & self- starter, who can work independently and as part of a team
• 30-40+ hours weekly
• Flexibility in Duties & responsibilities as needed in other areas

COMPENSATION

Hourly Pay

WORKING CONDITIONS

Location: On Site -American Airlines Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.