Merchandise Sales Associate

Legends; Dallas (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Legends at the American Airlines Center is seeking a Merchandise Sales Associate for a part-time, on-site role in Dallas. You will deliver exceptional guest service, upsell merchandise, and maintain attractive product displays to create a memorable game-day experience.

The role requires strong communication, a passion for retail, and the flexibility to work events and weekends. Prior retail or customer service experience is preferred.

Qualifications

• Excellent communication and sales skills with the ability to engage diverse fans.
• Willingness to work extended hours, weekends, and events.
• High school diploma, GED, or equivalent experience in a retail or customer service environment.

Responsibilities

• Greet guests warmly and assist with purchases.
• Provide product recommendations and upsell merchandise.
• Operate POS with accuracy and process transactions.
• Maintain merchandising standards and organized sales floor.
• Assist with restocking, inventory checks, and store setup.

Skills

Communication

Sales

Customer service

Education

High school diploma / GED

Tools

POS systems

Job description

Merchandise Sales AssociateSkip to main contentWe may use cookies and similar technologies on our Digital Services. These technologies can be used to collect or create Identity Data, Device/Network Data, Contact Data, or Inference Data. Third parties may be allowed to view, edit, or set their own cookies or place web beacons on our websites. Cookies and web beacons allow us and third parties to distinguish you from other users of our websites, and some of these technologies can be used by us and/or our third-party partners to identify you across platforms, devices, sites, and services. Third parties may engage in targeted advertising using this data.We and authorized third parties may use cookies and similar technologies for the following purposes:* for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);* for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and* for “retargeting” or similar advertising or commercial purposes, such as:* for social media integration e.g. via third-party social media cookies, or when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter; and to collect information about your preferences and demographics to help target advertisements which are more likely to be of interest to you using behavioral advertising; to allow us to carry out retargeting (this includes, for example, when advertisements are presented to you for products or services which you have previously looked at on a website but have not purchased).The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.#Merchandise Sales Associate page is loaded## Merchandise Sales AssociateApplylocations: Dallas, TXtime type: Part timeposted on: Posted Todayjob requisition id: R100124289**LEGENDS Global**Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!**JOB SUMMARY**: The Merchandise Sales Associate plays a key role in creating an unforgettable game day experience for fans. Our retail team is dedicated to delivering exceptional service, showcasing merchandise with pride, and ensuring every fan leaves with a legendary impression. If you’re passionate about retail, have an outgoing personality, enjoy connecting with fans, and thrive in a team-driven environment, this is the role for you.**ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:*** Provide an enthusiastic welcome to guests as they enter the Merchandise location and informing them of the in-store policy regarding open food and beverage items while shopping. Staff will also wish guests a fond farewell upon their exit.* Deliver exceptional customer service by identifying their needs and making personalized sales recommendations.* Maintain an energetic, positive, and engaging atmosphere for both fans and team members.* Operate point-of-sale (POS) systems with accuracy and efficiency.* Present and upsell merchandise by highlighting features, benefits, and promotions.* Support merchandising standards, including plan-o-gram execution, product placement, and visual displays.* Assist with store set-up, restocking, cleaning, and maintaining an organized sales floor.* Participate in inventory management, including counts, accuracy checks, and control procedures.* Stay informed on current promotions, in-store events, and venue events to better assist fans.* Collaborate with the team to ensure gift shop/event retail locations are prepared and visually appealing.* All other duties as assigned.**PREFERRED QUALIFICATIONS:*** Excellent communication and sales skills with the ability to engage diverse fan groups.* Ability to receive and apply feedback to improve performance.* Willingness to work extended hours, weekends, and overtime during events.* High school diploma, GED, or equivalent experience in a retail or customer service environment.* Accuracy in handling cash, POS transactions, and opening/closing procedures.* Ability to lift up to 50 lbs. and remain standing for long periods.* Self-motivated, flexible, and able to work both independently and as part of a team.* Availability for 35–40+ hours per week, with flexibility to assist in other areas as needed.**WORKING CONDITIONS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.**Location: On Site at The American Airlines Center****Equal Opportunity Statement** *Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.*