Warehouse Merchandise Associate

ASM Global; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Legends Global at the American Airlines Center in Dallas, TX, is hiring Warehouse Merchandise Associates to support retail and warehouse operations. You will receive, stock, and distribute merchandise, maintain inventory accuracy, and contribute to a fast-paced, team-oriented environment.

Candidates must lift up to 50 lbs, stand for long periods, and commit to 35–40+ hours weekly with some evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or retail preferred.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Receive, stock, and distribute products accurately and efficiently.
• Ensure compliance with security, safety, and operational procedures.
• Pull and prepare merchandise for remote retail locations.
• Identify and report quality control issues.
• Maintain clean, organized storage and supply areas.
• Assist in inventory management and cycle counts using handheld scanners.
• Train and coach new associates on warehouse processes.
• Provide excellent customer service and clear communication with teammates.
• Participate in staff meetings and contribute to team goals.

Skills

Integrity & professionalism

Feedback acceptance

Customer service

Flexible hours

Diploma or GED

Open/close accuracy

Lift 50 lbs

Independent/team player

40+ hours/week

Education

High school diploma or GED

Job description

*The schedule for this position will be from 10 AM to 5 PM*

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.Join us!

JOB SUMMARY:

Warehouse Merchandise Associates are an essential part of delivering the ultimate game day experience for fans. Our top priority is to create a legendary, world-class environment where customer service, attention to detail, and efficient operations shine. This role supports both our retail and warehouse teams by ensuring merchandise is received, organized, and distributed accurately, while maintaining the highest standards of professionalism and teamwork. If you have a passion for retail, enjoy working in a fast-paced environment, and are committed to exceeding expectations, we want you on our team.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Receive, stock, and distribute products accurately and efficiently.
• Ensure compliance with all security, safety, and operational procedures.
• Pull and prepare merchandise daily for remote retail locations.
• Identify and report quality control issues.
• Maintain clean, organized, and well-stocked storage and supply areas.
• Assist in cycle counts and inventory management using handheld scanners.
• Support bin location maintenance to ensure efficient product retrieval.
• Train and coach new associates on warehouse processes and best practices.
• Provide excellent customer service and clear communication with teammates.
• Participate in daily/weekly staff meetings and contribute to team goals.
• All other duties as assigned.

PREFERRED QUALIFICATIONS:

• Strong integrity and professionalism in all actions and communication.
• Ability to accept feedback and make continuous improvements.
• Excellent customer service and selling skills.
• Flexibility to work extended hours, weekends, and overtime as needed.
• High school diploma, GED, or equivalent experience in a similar role.
• Accuracy in opening and closing procedures.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Self-motivated, innovative, and able to work independently or as part of a team.
• Availability to work 35–40+ hours weekly, with flexibility in duties as needed.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Location: On Site at The American Airlines Center

Equal Opportunity Statement

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.