Merchandise Assistant

Belk; Charlotte (NC); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Belk in Charlotte, NC is seeking a Merchandise Assistant to support the buying team by managing the order flow from start to finish. You will input purchase orders, track shipments, keep records, and communicate with vendors and cross-functional partners to keep merchandise moving on time.

In this hybrid in-office role, you’ll work with Oracle, RPM, and standard Office apps to drive accuracy and efficiency.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ year retail or merchandising experience preferred.
• Proficiency with Microsoft Office (Word, Outlook, Excel, Access) and data entry.

Responsibilities

• Set up styles write orders for buying office and maintain items in database.
• Communicate with vendors to manage purchase orders (POs) and track orders.
• Process orders quickly and accurately.
• Update POs across systems as needed.
• Track and communicate with vendors to resolve issues and status.
• Enter price changes into RPM to adjust pricing.
• Manage season codes for markdowns with Planner.
• Pull selling reports for Buyer review.
• Perform advertising functions using Marketing Workflow and Workhorse.
• Drive the Sample Process from request to purge.

Skills

Communication

Organizational skills

Attention to detail

Team collaboration

Adaptability

Data entry

Retail knowledge

Hybrid scheduling

Education

Bachelor's degree

Tools

Oracle

Excel

Word

Outlook

Access

Job description

The Merchandise Assistant (MA) plays a critical role in supporting the buying team by managing the operational flow of orders from start to finish and is responsible for compiling, processing, disseminating and maintaining merchandise information. This includes inputting purchase orders, tracking shipments, maintaining accurate records, and ensuring timely communication with vendors and cross-functional partners. The MA helps drive efficiency and accuracy across the order lifecycle, enabling the team to react quickly to trends and maximize sales and margin opportunities.

Essential Functions

• Set up styles write orders for buying office and maintain items in database
• Communicate with vendors to manage purchase orders (PO's): create new POs, track orders (shipping and receipts)
• Process orders manually with speed and precision
• Update/change POs as needed within all appropriate systems
• Track and communicate directly with vendors to resolve issues, adjustments and understand status of orders
• Enter price changes into RPM program in order to alter pricing
• Manage season codes for promotional and permanent markdown process in partnership with Planner
• Pull selling reports for the Buyer business review
• Perform various advertising functions including proofing ads utilizing Marketing Workflow and Workhorse:
• Drive the Sample Process: Manage the samples within the office - from requesting, tracking, organizing, storing and through purging as needed

Education

• Bachelor's degree and/or equivalent years of experience required

Work Experience

• 1+ year preferred

Knowledge, Skills & Abilities

• Strong communication and organizational skills
• Strong attention to detail
• Familiar with standard PCs and business software (Microsoft Word, Outlook, Excel, Access, etc.)
• Intermediate to Moderate Excel knowledge
• Flexible and capable of shifting to different projects as priorities change
• Ability to work in a fast-paced retail environment
• Proactive mindset
• Attention to detail to ensure high quality and accuracy in work and work products
• Ability to collaborate with cross functional teams and work in a team environment
• Successfully navigates ambiguity and drives business results regardless of obstacles
• Advanced computer navigational skills
• Ability to sit for long periods of time and enter data into multiple computer systems
• Demonstrated knowledge of and experience in the retail industry, including exposure to pricing and advertising methodology
• Demonstrated experience using Oracle systems
• Requires designated hybrid in-office work schedule

Pay Range

$19.00/hr - $21.00/hr

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

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