Merchandise Assistant

The Paper Store; Acton (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

The Paper Store is seeking a Merchandise Assistant at our Acton, MA corporate office. You will support Buyers, manage product data, and assist across merchandising, vendor relations, and inventory functions.

In this fast-paced role, you’ll work closely with Analytics, E-Commerce, Marketing, and Logistics to ensure accurate product setup, timely orders, and aligned campaigns. On-site presence four days a week is required.

Qualifications

• Bachelor's degree in a business, merchandising, or retail field.
• Advanced proficiency in Excel with Pivot Tables and lookup functions for data analysis.
• Strong organizational, analytical, and problem-solving skills with attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment managing multiple priorities.
• Strong cross-department communication and vendor collaboration skills.

Responsibilities

• Be a TPS brand ambassador.
• Monitor and resolve warehouse, shipping, and packing issues with logistics and vendors to ensure timely and accurate product flow.
• Partner with the E-Commerce team to ensure products are set up, updated, and merchandised on the digital site.
• Maintain SKU data, descriptions, pricing, and product images; enter and modify purchase orders across departments.
• Serve as a contact for vendors regarding PO changes, shipment statuses, compliance, and samples coordination.
• Collaborate with Accounts Payable, Planning, Distribution, and Fulfillment to resolve PO and inventory issues.
• Create and run reporting for Buyers such as sales recaps, on-order status, and inventory summaries.
• Organize merchandise samples and coordinate delivery for photography and meetings.
• Work with Marketing to provide product details for promotions and seasonal campaigns.

Skills

Organizational skills

Analytical thinking

Problem-solving

Strong communication

Team collaboration

Education

Bachelor's Degree in Business Administration, Fashion Merchandising, Fashion Marketing, Retail Management, or related field

Tools

Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP)

Job description

Job Details

Job Location: 0099 - Corporate - Acton, MA 01420

Position Type: Full Time

Salary Range: $25.00 - $30.00 Hourly

TPS Group Holdings, a family of brands including The Paper Store and Uncharted, is dedicated to creating destinations that inspire, delight, and surprise.Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile.

Job Overview

Are you passionate about products, trends, and the behind-the-scenes work that brings great merchandise to life? As a Merchandise Assistant, you'll gain hands-on experience in the exciting world of retail buying while supporting multiple Buyers in a fast-paced, collaborative environment. This role offers exposure to product development, vendor partnerships, merchandising strategy, e-commerce, marketing, and inventory management, making it an excellent opportunity for someone looking to build a career in buying.

Key Responsibilities

• Be a TPS brand ambassador
• Monitor and resolve warehouse, shipping, and packing issues in coordination with logistics and vendors to ensure timely and accurate product flow.
• Partner with the E-Commerce team to ensure all assigned products are accurately set up, updated, and merchandised on the digital site.
• Maintain accurate SKU and item data in the system, including descriptions, attributes, pricing, and product images. Enter and modify purchase orders across multiple departments, handling delivery extensions, cost and retail changes, cancellations, and follow-ups on late or upcoming shipments.
• Serve as a key point of contact for vendors, managing communication related to PO changes, shipment statuses, compliance, and sample coordination.
• Collaborate cross-functionally with internal teams including Accounts Payable, Planning, Distribution, and Fulfillment Centers to resolve PO and inventory issues.
• Create and run reporting for Buyers such as sales recaps, on-order status, and inventory summaries.
• Organize and maintain merchandise samples and sample areas, coordinating timely delivery for photography, style outs, and strategic meetings.
• Partner with Marketing to provide product details for promotional content, support signage needs, and ensure alignment across seasonal campaigns and catalogs.

Qualifications

• Bachelor's Degree in Business Administration, Fashion Merchandising, Fashion Marketing, Retail Management, or a related field.
• Advanced proficiency in Microsoft Excel is required, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
• Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities, competing requests, and shifting business needs.
• Demonstrated ability to pivot quickly, think critically, identify root causes, and proactively resolve issues.
• Strong communication skills with the ability to collaborate effectively across departments and with external vendor partners.
• Ability to learn, assess, and navigate multiple systems efficiently and accurately. A team-player mindset with a willingness to adapt, support others, and contribute to shared goals and deadlines.
• Ability to work on-site at our Corporate Office in Acton, MA a minimum of four (4) days per week. This is a highly collaborative role.

TPS Group Holdings LLC is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.