MEP Service Operations Leader — Cross-Trade

ADP, Inc.; Carson (CA); On-site; USD 175,000 - 225,000; Full time

Job summary

AMPAM MEP seeks a Service Operations Manager to lead day-to-day operations across Mechanical, Electrical, and Plumbing service divisions in the greater Los Angeles area. The role focuses on timely project delivery, gross margin, and high customer satisfaction while coordinating field supervisors, project managers, and technicians on site.

The candidate will implement standardized processes, manage a field-based team, and leverage ServiceTitan as the common platform.

Qualifications

• Experience leading field-service operations across MEP trades.
• Proven ability to manage P&L and project margins.
• Willingness to travel locally within LA/OC/SD metro areas.

Responsibilities

• Own day-to-day operations across Mechanical, Electrical, and Plumbing service divisions.
• Unify field teams and ensure delivery on jobs across trades.
• Lead hiring and staff development for the service organization.
• Drive service performance metrics and revenue growth.

Skills

Operations management

P&L management

Cross-functional leadership

Field service leadership

Multi-trade knowledge

Budgeting

Field visits on-site

Spanish (nice to have)

Tools

ServiceTitan

Job description

AMPAM MEP seeks a Service Operations Manager to lead day-to-day operations across Mechanical, Electrical, and Plumbing service divisions in the greater Los Angeles area. The role focuses on timely project delivery, gross margin, and high customer satisfaction while coordinating field supervisors, project managers, and technicians on site.

The candidate will implement standardized processes, manage a field-based team, and leverage ServiceTitan as the common platform.