Mentor Engagement Specialist (Part-Time)

Connecting Generations; Wilmington (DE); On-site; USD 22,000 - 33,000; Part time

Job summary

Connecting Generations in Delaware is seeking a Mentor Engagement Assistant for Mentoring Programs. This part-time role is the primary mentor-facing contact, ensuring smooth onboarding and training and supporting recruitment.

You will work with the Manager, Mentoring Programs to manage applications, coordinate trainings, promote the mission, and participate in outreach at events and in the community.

Responsibilities

• Serve as the primary contact for current and prospective mentors, responding to questions, providing guidance, and ensuring a positive experience from inquiry through active participation.
• Manage all aspects of the mentor application process, including entering applicant information into the secure database.
• Submit and track background checks and child protection registry clearances.
• Contact and document applicant references.
• Maintain accurate, up-to-date application records and files in accordance with confidentiality requirements.
• Oversee mentor onboarding and training by scheduling and organizing mentor training sessions (in-person and virtual).
• Communicate training details and reminders to participants.
• Document attendance and rescheduling when necessary.
• Becoming certified as a mentor trainer and assisting with training sessions, including evenings and weekends.
• Support recruitment efforts by attending community events, information sessions, and networking opportunities to promote mentoring programs.
• Draft outreach letters and follow-up communications to individuals and organizations.
• Engage with potential mentors after events to guide them through the application process.
• Collaborate with program staff and school coordinators to ensure a seamless process for matching mentors with students.
• Maintain ongoing mentor engagement through regular communication, survey follow-ups, and timely support.
• Participate in staff meetings, organizational events, and represent Connecting Generations at statewide functions as needed.
• Adhere to all organizational policies and contribute to advancing the mission of Connecting Generations.
• Assist with creating marketing materials, including social media posts, eblasts, brochures, websites, flyers, etc.
• Support the collection, analysis, and application of survey data to improve the mentor experience.
• Perform additional duties as assigned.

Job description

Connecting Generations in Delaware is seeking a Mentor Engagement Assistant for Mentoring Programs. This part-time role is the primary mentor-facing contact, ensuring smooth onboarding and training and supporting recruitment.

You will work with the Manager, Mentoring Programs to manage applications, coordinate trainings, promote the mission, and participate in outreach at events and in the community.