Mentor Coordinator PCC

18 Degrees; Massachusetts; On-site; USD 45,000 - 65,000; Full time

Job summary

18 Degrees is seeking a dedicated Mentor Coordinator to train and support volunteer mentors and to match them with youth in our programs. The role requires listening, cultural sensitivity, trauma-informed approach, and strong written and verbal communication to coach both adults and youth through challenging conversations.

Responsibilities include recruiting mentors and mentees, onboarding, conducting trainings, coordinating community activities, ensuring documentation and data entry, and

Qualifications

• Bachelor’s degree in related field preferred.
• 3-5 years’ experience in coordinator role for human services organization may be substituted for degree.
• Ability to coach others on boundaries, trauma informed care and vicarious trauma is essential.

Responsibilities

• Mentor Recruitment - Screen, onboard and train mentor volunteers with focus on cultural diversity
• Mentee Recruitment - Interviewing and screening youth for participation and creating matches
• Providing follow-up support to Mentors, Mentees and their family for full engagement
• Planning trainings and workshops both independently and with others
• Plan and implement community-based activities with staff, volunteers and youth
• Maintain documentation, referral tracking, data entry and success stories.

Skills

Active listening

Interpersonal communication

Writing

Coaching

Trauma-informed care

Education

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Job Description

Mentor Coordinator

18 Degrees is where new beginnings come to light for children and families - Join us on our Journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community. Too many of our youth are facing challenges that put them at risk. Join 18 Degrees in partnering with our youth to help them reach their full potential.

The Mentor Coordinator trains and supports volunteer mentors and matches them one-to-one with youth in our programs. Must have ability to listen to and support both adults and youth through challenging conversations.

Responsibilities include:

• Mentor Recruitment - Screen, onboard and train mentor volunteers with focus on cultural diversity
• Mentee Recruitment - Interviewing and screening youth for participation and creating matches
• Providing follow-up support to Mentors, Mentees and their family for full engagement
• Planning trainings and workshops both independently and with others
• Plan and implement community-based activities with staff, volunteers and youth
• Maintain documentation, referral tracking, data entry and success stories.
• This position reports to the Director of Volunteer Services and works closely with her to increase and support volunteers throughout 18 Degrees.

Bachelor’s Degree in related field preferred. 3-5 years’ experience in coordinator role for human services organization may be substituted for degree. Ability to coach others on boundaries, trauma informed care and vicarious trauma is essential. Strong interpersonal communication, writing and active listening skills; use of Microsoft Office.

Multi-cultural/multi-lingual candidates encouraged to apply. AA/EOE