Mental Health Worker/Behavior Technician (CRS Programs)

Residential Transitions, INC.; BLOOMINGTON (MN); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

PTO

On-Demand Pay

Paid Holidays

401(k)

Health Insurance

CEU courses

Career growth

Job summary

Residential Transitions, INC. seeks Mental Health Worker/Behavior Technician in Bloomington, MN to support individuals in CRS settings. Responsibilities include daily living assistance, behavioral supports, crisis response, and thorough documentation.

A focus on trauma-informed care and teamwork ensures safe, person-centered service delivery. Qualifications include a high school diploma or GED, 1–2 years with high behavioral needs, and experience with crisis management.

Qualifications

• High School Diploma or GED required; post-secondary coursework in psychology, social work, behavioral health preferred.
• 1-2 years experience with high behavioral needs, aggression, or significant mental health symptoms.
• Experience with crisis management and de-escalation techniques (CPI, Mandt, or equivalent).
• Familiarity with EUMR protocols, documentation, and expectations.
• Understanding and following Behavioral Support Plans, PSTPs, and related protocols.

Responsibilities

• Provide person-centered support aligned with individual goals and care plans.
• Assist with daily living tasks and medication administration after training.
• Implement Behavioral Support Plans, PSTPs, Safety Plans, and related guidelines.
• Document incidents, report changes promptly, and maintain a safe environment.

Skills

Crisis management

De-escalation techniques

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

Therap

MARs

BIRFs

GERs

Job description

Mental Health Worker/Behavior Technician - Community Residential Setting

Jumpstart Your Career with a $500 Hiring Bonus

We’re excited to offer a $500 hiring bonus for this Mental Health Worker position, paid out during your first six months with RTI: $250 after 3 months and $250 after 6 months of employment. Join our team and make a difference!

Company Overview:

At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills—while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.

Position Overview:

Mental Health Workers (MHWs) at Residential Transitions Inc. provide high-quality, person-centered support to individuals residing in our Community Residential Settings (CRS). MHWs assist individuals with daily living skills, community integration, symptom management, behavioral support, and overall quality of life. This role requires strong judgment, professionalism, and the ability to respond to both routine and crisis situations in alignment with 245D standards and agency expectations. Because many of the individuals we support have complex behavioral and mental health needs, this position requires prior experience working with high behaviors, crisis intervention, de-escalation, and following formal behavioral support protocols.

Role Responsibilities:

Direct Support & Client Care

• Provide person-centered support that aligns with each individual's goals, preferences, and care plans.
• Assist with daily living tasks such as hygiene, cooking, cleaning, medication administration (after training), transportation, and community activities.
• Implement and follow Behavioral Support Plans, PSTPs, Safety Plans, and other clinical or behavioral guidelines.
• Maintain a safe, structured, and therapeutic environment.

Crisis Management & Behavioral Support

• Utilize approved crisis intervention strategies to respond to escalations, high-risk behaviors, or mental health emergencies.
• Document all behavioral incidents using required reporting systems (BIRFs, GERs, T-Logs).
• Follow EUMR requirements, including immediate notifications, documentation, and adherence to agency protocols.
• Support individuals using trauma-informed, respectful, and rights-affirming practices.

Documentation & Compliance

• Complete all required documentation in compliance with 245D, RTI policy, and licensing standards.
• Report changes in behavior, symptoms, medical issues, and program needs promptly to management.
• Assist with medication administration and tracking per RTI’s Medication Administration Program.

Team Collaboration

• Communicate effectively with Program Managers, Regional Directors, nursing staff, PSS, clinicians, and other support partners.
• Participate in staff meetings, trainings, and supervisory check-ins.
• Support a collaborative, consistent approach to service delivery and program structure.

Required Qualification and Experience:

The Mental Health Worker shall be qualified under Minnesota law as follows:

• High School Diploma or GED required; post-secondary coursework in psychology, social work, behavioral health, or related fields preferred.
• 1-2 years of experience working with individuals who display high behavioral needs, aggression, or significant mental health symptoms.
• Experience with crisis management and de-escalation techniques (CPI, Mandt, or equivalent).
• Experience working with EUMR protocols, documentation, and expectations.
• Experience understanding, implementing, and following Behavioral Support Plans, Positive Support Transition Plans (PSTPs), and related behavior protocols.
• Valid driver’s license, acceptable motor vehicle record, and proof of insurance (if transport is required).
• Ability to pass a DHS background study.
• Strong communication, teamwork, and problem-solving skills.
• Clinical or behavioral services background encouraged but not required.

Preferred Qualification and Experience:

• Experience working in a licensed 245D or Mental Health residential program.
• Training or background in trauma-informed care, positive supports, ASD/ID support, or mental health crisis response.
• Ability to remain calm and effectively intervene during escalations.
• Experience with documentation systems (Therap, MARs, BIRFs, GERs, etc.).

Benefits of Working at RTI:

• Generous PTO: Accrue paid time off based on tenure: up to 80-168 hours annually depending on years of service
• On-Demand Pay: Access your earned pay anytime.
• Paid Holidays: 7 company-paid holidays + 1 floating holiday.
• Retirement: 401(k) with company matching contribution.
• Health Benefits: Medical, dental, and vision insurance.
• Professional Growth: CEU courses, clinical supervision, and monthly paid trainings relevant to services provided.
• Career Advancement Opportunities: Grow within RTI.

Physical & Mental Requirements:

• Walk, stand, sit, bend, climb stairs, use a ladder, and perform crisis prevention/intervention techniques
• Use hands for writing, typing, data entry, and medication dispensing
• Lift up to 40 lbs. and occasionally exert physical effort during duties
• Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle

Work Environment

• CRS homes operate 24/7 and require reliable, consistent staffing.
• This position may involve exposure to high-behavior situations, physical aggression, or mental health crises.
• Training provided in crisis intervention, medication administration, positive supports, EUMR, and 245D compliance.

Compensation: $18 per hour

Job Type: Part-time, Full-time

Shifts: PT Day 10am to 6:30 pm, PT evening 3:30 pm to 12am

Location: Bloomington, MN

Be the difference by making a difference. Advance your career in mental health today and change someone’s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.

RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.