Mental Health Technician

Racine County; Racine (WI); On-site; USD 47,000 - 85,000; Full time

Job summary

Racine County’s SAIL program seeks a Mental Health Technician to support individuals in crisis, provide care, and assist with treatment plans. The role involves facilitating activities, documenting progress, and coordinating with behavioral health professionals to ensure safety and quality care.

Responsibilities include crisis response, data collection, and ongoing collaboration with the SAIL team. A Wisconsin driver’s license and dependable attendance are required to effectively serve the

Qualifications

• High school diploma and 1 year of related experience OR an associate degree in human services or related area.
• Valid Wisconsin driver’s license and proof of insurance.
• Prompt and regular attendance.

Responsibilities

• Provide continuous care to SAIL consumers affected by severe and persistent mental illness.
• Support consumer participation in treatment plans with goals, coping mechanisms, and safety compliance.
• Facilitate individual and group activities.
• Observe consumer conditions and report changes as needed.
• Gather data from interviews and records to verify diagnoses and treatment episodes.
• Document activities to ensure compliance with County, State and Federal requirements.
• Answer the 24-hour crisis hotline and respond to crisis information requests.
• Enhance health, safety and welfare of individuals in the SAIL program.
• Maintain dignity and demonstrate courtesy when assisting consumers.
• Assess suicide risk and provide appropriate crisis intervention.
• Work independently and with others to meet objectives.
• Transport consumers per program policy/protocol.
• Other duties as assigned.

Skills

Crisis intervention

Communication

Observational skills

English literacy

Stress management

Team collaboration

Professional boundaries

Education

High school diploma or associate degree in human services

Job description

The Mental Health Technician teams with behavioral health professionals to plan and provide mental health services for individuals in crisis. The Technician facilitates both individual and group activities, makes appropriate referrals to outpatient community resources, and provides a safe, clean environment for SAIL consumers, and performs other duties as assigned by the Racine County SAIL Program.

Duties may include non-standard work weeks.

1. Ability to provide continuous care to SAIL consumers affected by severe and persistent mental illness.
2. Supports consumer participation in a treatment plan, such as goals, coping mechanisms, and safety compliance.
3. Facilitates both individual and group activities.
4. Observes consumer physical, mental, and emotional conditions and reports changes as needed.
5. Gathers data from consumer/family interviews, past records, other information to gain understanding and verification of previous diagnosed disorders and treatment episodes.
6. Documents all activities to ensure compliance with County, State and Federal requirements.
7. Answers the 24-hour crisis hotline and responds to requests for information or Crisis Services.
8. Is responsible for enhancing the health, safety, and welfare, of every person supported at the SAIL Program.
9. Maintains individual dignity and exercises courtesy when assisting/working with people.
10. Is responsible for assessing suicide risk and appropriate crisis intervention.
11. Is responsible for working both independently and cooperatively with others to accomplish objectives.
12. Transport consumers per Racine County SAIL program policy/protocol.
13. All other duties as assigned.

Supervision Received

• A high school diploma and one (1) year of related experience or an associate degree in human services or related area is required.
• Valid Wisconsin driver's license and proof of insurance.
• Prompt and regular attendance.

Salary Depends on Qualifications -

Mental Health Technician: $22.41/hr - $31.37/hr
Mental Health Technician - Professional: $29.37/hr - $41.12/hr

• Ability to use good judgment, make quick decisions, good problem-solving skills, and a deep reservoir of common sense.
• Ability to use critical thinking skills.
• Ability to read, speak, write, and understand English.
• Ability to supervise and communicate to developmentally disabled, mentally ill consumers, or those with alcohol or drug dependency.
• Ability to manage stress appropriately.
• Ability to maintain self-composure and self-control while working with consumers with challenging or aggressive behaviors.
• Ability to communicate responsibly with the SAIL Supervisor.
• Possesses knowledge of community resources.
• Possess awareness and basic knowledge of DSM V and DHS Chapters 34, 51, 54/55, 48, and 94.

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification. It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.