Crisis & Behavioral Health Technician

Racine County; Racine (WI); On-site; USD 47,000 - 85,000; Full time

Job summary

Racine County’s SAIL program seeks a Mental Health Technician to support individuals in crisis, provide care, and assist with treatment plans. The role involves facilitating activities, documenting progress, and coordinating with behavioral health professionals to ensure safety and quality care.

Responsibilities include crisis response, data collection, and ongoing collaboration with the SAIL team. A Wisconsin driver’s license and dependable attendance are required to effectively serve the

Qualifications

• High school diploma and 1 year of related experience OR an associate degree in human services or related area.
• Valid Wisconsin driver’s license and proof of insurance.
• Prompt and regular attendance.

Responsibilities

• Provide continuous care to SAIL consumers affected by severe and persistent mental illness.
• Support consumer participation in treatment plans with goals, coping mechanisms, and safety compliance.
• Facilitate individual and group activities.
• Observe consumer conditions and report changes as needed.
• Gather data from interviews and records to verify diagnoses and treatment episodes.
• Document activities to ensure compliance with County, State and Federal requirements.
• Answer the 24-hour crisis hotline and respond to crisis information requests.
• Enhance health, safety and welfare of individuals in the SAIL program.
• Maintain dignity and demonstrate courtesy when assisting consumers.
• Assess suicide risk and provide appropriate crisis intervention.
• Work independently and with others to meet objectives.
• Transport consumers per program policy/protocol.
• Other duties as assigned.

Skills

Crisis intervention

Communication

Observational skills

English literacy

Stress management

Team collaboration

Professional boundaries

Education

High school diploma or associate degree in human services

Job description

Racine County’s SAIL program seeks a Mental Health Technician to support individuals in crisis, provide care, and assist with treatment plans. The role involves facilitating activities, documenting progress, and coordinating with behavioral health professionals to ensure safety and quality care.

Responsibilities include crisis response, data collection, and ongoing collaboration with the SAIL team. A Wisconsin driver’s license and dependable attendance are required to effectively serve the