Mental Health Support Specialist - 12-Hour Shifts

StarCare Lubbock; Lubbock (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Company-paid medical coverage

Fully funded employer contribution toH

Company-paid life insurance

Company paid hospital indemnity plan

Retirement plan with up to 12%Employer

front loaded paid time off (PTO)

thirteen (13) paid holidays

sabbatical leave

longevity augmentations

employee referral augmentations

Job summary

StarCare Specialty Health System in Lubbock, TX, is seeking a compassionate Certified Nursing Assistant for full-time, hourly roles. You will guide patients through daily activities, support therapy, and help maintain safety and a clean environment across 12-hour shifts.

The position emphasizes teamwork with nurses, therapists, and doctors, and requires current credentials and strong interpersonal skills. Benefits include comprehensive medical coverage, an HSA, life insurance, hospital

Qualifications

• Graduation from high school or equivalent (GED).
• One year of related experience preferred.
• CNA certification preferred.
• Proficiency with standard office equipment (phone, copier, fax).
• Competency in Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal skills and compassion for individuals with mental illness.
• State driver license preferred; government issued ID required.
• Pass pre-employment and annual screenings as required by policy.

Responsibilities

• Guide patients through daily activities, including meals, hygiene, group/individual therapy, and recreational activities.
• Observe and report changes in patient behavior, mood, or condition to clinical staff.
• Complete hourly rounds to monitor safety and well-being and ensure continuity of care.
• Maintain a safe, clean environment for patients and staff.
• Use crisis/de-escalation techniques as needed.
• Document patient interactions and observations accurately and timely.
• Collaborate with nurses, therapists, and doctors to ensure compassionate care.
• Maintain regular attendance and schedule adherence.
• Ensure required trainings and credentials are current and compliant with policies and regulations.
• Complete special departmental projects and support organizational goals.
• Support StarCare’s mission and values in daily duties.

Skills

Interpersonal skills

Communication

Collaboration

Documentation

Productivity

Safety compliance

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Office equipment

Job description

StarCare Specialty Health System in Lubbock, TX, is seeking a compassionate Certified Nursing Assistant for full-time, hourly roles. You will guide patients through daily activities, support therapy, and help maintain safety and a clean environment across 12-hour shifts.

The position emphasizes teamwork with nurses, therapists, and doctors, and requires current credentials and strong interpersonal skills. Benefits include comprehensive medical coverage, an HSA, life insurance, hospital