Mental Health Specialist (2nd Shift)

High Point & Affiliated Organizations; Brockton (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

Paid vacation and time off

Life insurance

Long-term and short-term disability

Employee Assistance Program

Bonuses and referral incentives

Education opportunities (CEU)

Free meals at select programs

Job summary

High Point & Affiliated Organizations seeks a Mental Health Specialist to support adults in crisis stabilization and CSS programs in Brockton. The role involves supervising patients, facilitating groups, and ensuring safety and compliance with HIPAA and Part 2 regulations.

You will participate in admissions, document accurately, and assist with de-escalation and crisis intervention, while working 2nd shift in a flexible full/part-time capacity.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred in health/human services.
• Knowledge of behavioral health conditions and substance use disorders.
• Ability to maintain professional therapeutic boundaries and protect patient confidentiality.
• Strong problem-solving and communication skills; CPR certification or willingness to obtain.

Responsibilities

• Ensure compliance with HIPAA and 42 CFR Part 2 regulations.
• Facilitate groups and complete timely group documentation.
• Monitor and supervise patients during meals and activities, including outside privileges.
• Provide direct supervision of patients to support safety and treatment goals.
• Assist with medical/psychiatric situations, safety checks, and emergency responses.

Skills

Behavioral health knowledge

Professional boundaries

Communication skills

Problem solving

CPR certification

Education

High school diploma or GED

Bachelor's degree in health or human services

Tools

De-escalation training

Job description

Program & Location: Adult Community Crisis Stabilization (ACCS) / Dual Community Support Services (CSS), Brockton
Education: Minimum of a high school diploma or equivalent GED required; Bachelors Degree in health and human services field preferred;
Pay Range: $21 - $26 hour (based on experience) Plus differentials
Shift: 2nd Shift
Status: Full time and part time

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to prevent and treat substance use and mental health disorders. High Point has programs located throughout Southeast Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Mental Health Specialist – Duties & Responsibilities

• Ensure compliance with all applicable federal and state regulations, including HIPAA and 42 CFR Part 2
• Facilitate assigned groups and complete accurate, timely group documentation
• Monitor and supervise patients during meals, groups, lectures, and approved activities, including outside privileges
• Provide direct supervision of patients on the unit to support safety and treatment goals
• Assist with routine and emergency medical and psychiatric situations, including safety checks, 1:1 observation, and emergency response procedures
• Support crisis intervention and de‑escalation in accordance with High Point training protocols
• Serve as a campus responder using walkie‑talkie communication systems
• Observe, document, and communicate patient behaviors and interactions to nursing and clinical staff, and participate in treatment team discussions as required
• Participate in rehabilitative, therapeutic, and recreational activities with patients
• Assist with admissions and discharges, including completion of required paperwork
• Conduct room and bag searches when indicated, following program policy
• Maintain a clean, safe, and therapeutic environment, including light housekeeping as directed
• Attend all required meetings, trainings, and educational conferences
• Always adhere to standard precautions and infection control practices
• Demonstrate respect for patient rights, dignity, and confidentiality
• Maintain required competencies and certifications
• Perform all Mental Health Worker responsibilities and other duties as assigned by the Supervisor, Nurse Manager, or Clinical Program Director

Mental Health Specialist – Requirements

• Knowledge of behavioral health conditions and substance use disorders
• Ability to establish and maintain professional therapeutic boundaries
• Understanding of ethical standards and confidentiality requirements
• Ability to set limits and enforce program rules in a respectful, supportive manner
• Strong problem‑solving skills, including the ability to address scheduling, training, and personnel‑related issues
• Effective verbal and written communication skills
• Basic computer proficiency
• Current CPR certification or willingness to obtain upon hire
• Certification in an HPTC‑approved de‑escalation program or willingness to complete training
• Ability to complete required annual TB screening

Qualifications

• High school diploma or GED required
• Bachelor’s degree in a health or human services field preferred
• Prior experience in behavioral health, substance use treatment, or a related field preferred
• Peer Certification or Recovery Coach training preferred, or willingness to complete training within six months of hire

High Point’s main objective is to ensure employees and their families lead fulfilling and healthy lives. We provide resources and support that help build and sustain physical, financial, and emotional well-being so employees can focus on what matters most.

• Medical, dental, and vision insurance
• Flexible spending accounts and dependent care accounts
• Long‑term and short‑term disability
• Life insurance
• Paid vacation and time off
• PFML
• Employee Assistance Program
• Bonuses and referral incentives
• Discounted auto, home, and renters’ insurance
• Free courses to become a Licensed Counselor or Recovery Coach
• Company-paid CEU training with education days
• Free meals at select programs, based on availability

Additional Compensation Information

Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range depending on the candidate’s experience, skills, and geographic location.

Equal Opportunity Employer:

High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.