Mental Health Intake & Care Coordination Specialist

SUN Behavioral Delaware; Georgetown (DE); On-site; USD 42,000 - 66,000; Full time

Job summary

SUN Behavioral Delaware seeks a qualified behavioral health admissions coordinator to handle inquiry calls, schedule face-to-face assessments, and triage referrals based on patient need. The role ensures appropriate screening, documentation, and coordination with physicians for hospital or community-based care.

The position requires licensure in mental health, CPR, and de-escalation training, with 1–3 years in a behavioral health setting.

Qualifications

• Current unencumbered license in the relevant state as a mental health professional.
• CPR and de-escalation certifications are required.
• 1–3 years of behavioral health experience preferred.

Responsibilities

• Handle inquiry calls and schedule face-to-face assessments.
• Triage to appropriate community referrals based on patient need.
• Document all calls clearly in the system and with required forms.
• Identify emergencies, activate EMS when indicated, and coordinate care.

Skills

Phone skills

Crisis triage

Documentation

EMS protocols

Education

LPC/LCSW/LISW/LISW-S or LPCC/LPAA license

CPR certification

De-escalation training

Job description

SUN Behavioral Delaware seeks a qualified behavioral health admissions coordinator to handle inquiry calls, schedule face-to-face assessments, and triage referrals based on patient need. The role ensures appropriate screening, documentation, and coordination with physicians for hospital or community-based care.

The position requires licensure in mental health, CPR, and de-escalation training, with 1–3 years in a behavioral health setting.