Mental Health Generalist

HERO House NW; Everett, Washington (WA, Washington County); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off & holidays

Travel for conferences/training

Job summary

HERO House NW is hiring a Mental Health Generalist to lead the Hospitality Unit at HERO House Everett in Everett, WA. The role centers on hands-on, collaborative support to members, helping them build confidence, skills, and relationships.

This open position may also touch other clubhouse areas as needed. The compensation starts at $58,000+ per year (DOE), with full health, dental, and vision insurance, and generous paid time off including holidays.

Qualifications

• Bachelor's degree or higher required.
• Valid WA State Driver's License required.
• Personal vehicle for grocery runs (mileage reimbursed).
• Able to pass criminal history background check.
• Basic computer literacy (MS Word, email, web-based tools).
• Willing to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead Hospitality Unit: plan and prepare daily lunches with members.
• Manage grocery shopping and budgeting; maintain clean, welcoming kitchen.
• Operate snack bar; teach food safety, nutrition, and basic cooking skills.
• Support other clubhouse areas: newsletters, flyers, website/social media, front desk, attendance tracking.

Skills

Strong communication

Team collaboration

Education

Bachelor's degree or higher

Tools

MS Word

Email

Web-based tools

Job description

Mental Health Generalist - Hospitality Unit

HERO House Everett - Everett, WA

Full-time | $60,000+ / year (DOE) | Excellent Benefits

Join a team that supports recovery, dignity, and meaningful community connection.

About the Opportunity

HERO House Everett is hiring a Mental Health Generalist to join us in supporting the rehabilitation of adults living with persistent mental illness. This is an impactful, hands-on role for someone who wants to work side-by-side with our members, helping them build confidence, skills, and meaningful relationships.

We are not a clinical program. We are part of the Clubhouse International model, which supports members in reclaiming purposeful roles in their community through shared work, relationships, and empowerment.

Learn more: everettclubhouse.org herohousenw.org clubhouse-intl.org

About the Role

As a Mental Health Generalist, you'll work closely with members to support the daily operations of the clubhouse. Your main role isn't to "do for," but to "do with." That means working alongside members and encouraging participation through hands-on, collaborative support.

This open position centers on leading our Hospitality Unit, which includes:

• Planning and preparing daily lunches with members
• Grocery shopping and budgeting
• Maintaining a clean and welcoming kitchen
• Running the snack bar
• Teaching food safety, nutrition, and basic cooking skills

Because this is a Generalist role, you may also occasionally support other clubhouse areas, such as:

• Creating our monthly newsletter
• Designing flyers and member resources
• Updating our website and social media
• Running the front desk
• Tracking attendance and assisting with administrative tasks

What Makes Someone a Great Fit

• You're warm, approachable, and genuinely enjoy supporting others
• You value equity, recovery, and self-determination
• You're comfortable leading by example rather than giving orders
• You thrive in dynamic environments and are comfortable wearing multiple hats
• You have a passion for cooking, developed through personal or professional experience

Compensation & Benefits

• Starting at $58,000+ / year (DOE)
• Full health, dental, and vision insurance
• 2 weeks paid time off + holidays including New Year's Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving (2 days), Christmas Eve, Christmas Day, and New Year's Eve.
• Double time-off compensation when working on major holidays
• Occasional travel for conferences, training, and social events (covered)

Requirements

• Bachelor's degree or higher
• Valid WA State Driver's License

• Personal vehicle (for grocery runs - mileage reimbursed)
• Able to pass a criminal history background check
• Basic computer literacy (MS Word, email, web-based tools)
• Comfortable working independently and as part of a team
• Strong communication skills, including listening, collaboration, and follow-through
• Willing to work occasional evenings, weekends, and holidays:
  • About once a month: 2-hour Thursday evening social event
    • Compensated with equal time off
  • About once every 3 months: 2-hour weekend social event
    • Compensated with time and a half off
  • Rotating staff schedule for 4-hour holiday social events
    • Compensated with double the time-off
• Willing to travel overnight for conferences/trainings

Preferred (but not required)

• Experience working with people with serious mental illness
• Background in human services, education, community outreach, or related fields
• Training in trauma-informed care or recovery-based models

• Cooking skills from either personal or professional experience

• Comfort with both kitchen/hospitality work and communications/admin work

Thank you for your interest!

We welcome applicants from all backgrounds and experiences, even if you don't meet every qualification. If this mission speaks to you and you meet the degree requirement, we encourage you to apply and are open to training for other aspects!