Mental Health Front Desk Specialist (Part-Time)

The Lorenz Clinic; Chaska (MN); On-site; USD 2,066,400 - 3,030,720; Part time

Job summary

Lorenz Clinic in Chaska, MN is seeking a part-time Mental Health Receptionist (20 hours/week) to be the anchor of the front desk. The role is administrative but relational, supporting patients, families, and clinical staff with warmth, professionalism, and HIPAA-compliant discretion.

You will manage scheduling, intake paperwork, billing support, mail, and lobby maintenance, while ensuring a calm, welcoming environment across locations as needed.

Qualifications

• High School Diploma or GED required
• Bachelor's degree in psychology, social work, business, or related field preferred
• Minimum 1 year of experience in medical or mental health reception or administrative support
• Clean criminal background check (as required by law)

Responsibilities

• Prepare, organize, and maintain patient paperwork
• Schedule new and existing patients using the EHR system
• Process and handle front desk duties including check-ins and billing support
• Maintain welcoming reception and lobby areas
• Answer general and new patient phone calls
• Triage basic staff questions about clinic procedures
• Collaborate with receptionists to provide coverage across locations

Skills

Strong interpersonal skills

Excellent communication

Reliable and self-directed

HIPAA compliance

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Lorenz Clinic in Chaska, MN is seeking a part-time Mental Health Receptionist (20 hours/week) to be the anchor of the front desk. The role is administrative but relational, supporting patients, families, and clinical staff with warmth, professionalism, and HIPAA-compliant discretion.

You will manage scheduling, intake paperwork, billing support, mail, and lobby maintenance, while ensuring a calm, welcoming environment across locations as needed.