Mental Health Coordination Lead — Day Shift, Patient Access

Inova Health; Fairfax (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Retirement match

Education assistance

Student loan assistance

Mental health support

Job summary

Inova Fairfax Hospital seeks a Mental Health Coordinator Lead for the Central Access team. This full-time day role offers a Wednesday–Saturday schedule, 7:30 am–6:00 pm.

The team prioritizes safe, structured care with a patient-centered approach and integrates art therapy as part of recovery. Inova Health is a nonprofit employer recognized for safety, quality, and patient experience, with extensive benefits and educational support for staff.

Qualifications

• 3 years of patient access experience.

Responsibilities

• Oversees intake operations, monitors KPIs, and leads documentation improvements.
• Leads process improvements and trains staff on new tools and system updates.
• Monitors satisfaction and leads service recovery efforts.
• Leads messaging initiatives and promotes service equity among patients.

Skills

Patient access

Education

High school diploma or GED

Job description

Inova Fairfax Hospital seeks a Mental Health Coordinator Lead for the Central Access team. This full-time day role offers a Wednesday–Saturday schedule, 7:30 am–6:00 pm.

The team prioritizes safe, structured care with a patient-centered approach and integrates art therapy as part of recovery. Inova Health is a nonprofit employer recognized for safety, quality, and patient experience, with extensive benefits and educational support for staff.