Mental Health Clinical Assistant - Lakeview

Relief Mental Health; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive 401K plan

Partnership with Lifetime Fitness

Health Insurance (Medical, Dental and

Job summary

Relief Mental Health seeks a Clinical Assistant to work closely with the Mental Health Provider, performing vital signs, point-of-care testing, and other patient care tasks. Flexibility to stay until 8pm when needed is required.

You will greet patients, manage paperwork, schedule, enter data in the EHR, and maintain medical records with strict confidentiality. The role emphasizes compassionate, detail-oriented support for patients and families.

Qualifications

• Experience with Kareo or Tebra EHR preferred.
• Strong organizational and communication skills.
• Attention to detail in patient data and workflows.

Responsibilities

• Greet and assist visitors and patients as they arrive at the office.
• Review patient paperwork and mental health assessments.
• Assist with phone calls from patients.
• Coordinate daily administrative activities including scheduling and data entry in the EHR.
• Prepare and upkeep exam and treatment rooms.
• Record patient histories, test results, and maintain confidentiality.
• Assist with vital signs and point-of-care testing; train for TMS treatments.
• Assist providers with prescription questions and prior authorizations.
• Print and fax documents; follow office workflow procedures.
• Deliver compassionate support to patients and families; ensure HIPAA compliance.

Skills

EHR systems Kareo or Tebra

Google Drive

Interpersonal skills

Detail-oriented

Education

High School diploma or equivalent

Medical Assistant Certification

Job description

About Us:

Relief Mental Health was founded in February of 2020. Within these 6 years we have expanded to 12 new offices across Illinois, Wisconsin, Colorado, and New Jersey. We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.

Job Summary:

The clinical assistant will be working closely with the Mental Health Provider to perform basic skills such as vital signs and point of care testing (urine drug screens and pregnancy tests) and other patient care. The ideal candidate is a compassionate person who pays attention to detail and is eager to assist patients and families. This position would require the ability to work until 8pm when needed.

Responsibilities:

• Greet and assist visitors and patients when they arrive at the office
• Review all patient paperwork and mental health assessments
• Assist with phone calls from patients
• Coordinate the daily administrative activities, including but not limited to scheduling, entering patient data in the EHR system, patient check-in and check-out, rooming patients, patient medical record maintenance, etc.
• Preparation and upkeep of exam and treatment rooms
• Obtain and record patient medical histories, test results, and other information for medical records while maintaining strict confidentiality
• Assist providers with performing basic vital signs and point of care testing (urine drug screens and pregnancy tests) and other patient care
• Train to administer TMS (Transcranial Magnetic Stimulation) treatments
• Assist providers with pharmacy calls regarding prescription questions and issues
• Assist in prior authorizations for medications
• Assist with printing and faxing documents
• Follow office workflow procedures to ensure maximum efficiency
• Deliver compassionate support, attention, and assistance to patients and families
• Ensure compliance with all health care regulations, including HIPAA

Skills:

• Previous experience with EHR systems - Kareo or Tebra is a plus
• Previous experience with Google Drive
• Excellent interpersonal, organizational, and customer service skills
• Extremely detail-oriented and organized

Qualifications:

• High School diploma, Medical Assistant Certification or equivalent experience.
• Familiarity with electronic medical health care record system preferred, not required.

Physical Demands:

• Ability to lift a minimum of 20 lbs - moving or assisting patient to bathrooms may be required
• Ability to stand for extended periods during shift

What we Offer:

• Competitive 401K plan
• Partnership with Lifetime Fitness
• Health Insurance (Medical, Dental and Vision)
• FSA and Dependent Care FSA
• Short Term Disability
• Tuition Reimbursement
• PTO