Mental Health Clerk (901)

Helen Farabee Center; Bowie (MD); On-site; USD 15,000 - 21,000; Full time

Job summary

Helen Farabee Center is seeking a clerical support specialist to assist in the Mental Health Center(s). The role involves greeting consumers, answering calls, data entry, scheduling, collecting payments, and filing clinical records.

The position requires high school or GED, basic office tech, and a 40 wpm typing speed. Responsibilities include maintaining appointments, processing insurance information, and performing bank deposits as needed.

Qualifications

• Graduation from standard high school or equivalent.
• Must possess working knowledge of fax machine, personal computer, and copier.
• Experience with Windows 95 software, Microsoft Word, and Microsoft Excel is preferred.
• Minimum typing speed of 40wpm.
• Must have valid driver’s license and be insurable to drive Center vehicles.

Responsibilities

• Greet consumers, answer phone calls, direct calls to staff or take messages, obtain purchase orders, and purchase supplies.
• Perform complex data entry and run reports from various computer programs.
• Schedule appointments for all center staff including doctor and nurse; mail reminder letters one week prior; place reminder calls one day prior.
• Collect payments, financial information, and copies of insurance cards; make bank deposits as necessary.
• File paperwork in the clinical record; pull charts, copy information, and forward subpoenas as directed.
• Reconcile lab billing on a monthly basis.
• Interact professionally with staff, consumers, family members, and community agencies; backup to Medication Clerk or receptionist as needed.
• Attend all appropriate meetings and follow guidelines; work with minimal supervision.

Skills

Data entry

Communication skills

Organizational skills

Typing speed 40 wpm

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Fax machine

Personal computer

Windows 95

Copier

Job description

Job Details

Job Location: Montague County BHC - Bowie, TX 76230
Position Type: Full Time
Education Level: High School/GED
Salary Range: $12.90 Hourly
Travel Percentage: None
Job Shift: 8-5 M-F
Job Category: Admin - Clerical

This position will serve as clerical support for the Mental Health Center(s).

Responsibilities include, but are not limited to:

• Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies.
• Position will perform complex data entry and run reports from various computer programs.
• Position will schedule appointments for all center staff including the doctor and nurse, mail reminder letters to all consumers one week prior to the appointment, place reminder calls to all consumers one day prior to the appointment.
• Position will collect payments, financial information, and copies of all insurance cards; will make bank deposits as necessary.
• Position will file paperwork in the clinical record; pull charts for doctor and nurse, copy information from clinical record, and forward subpoenas following the system dictated by the Director of Clinical Records.
• Position is responsible for the reconciliation of the lab billing on a monthly basis.
• Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies.
• Position will serve as backup to the Medication Clerk or receptionist as needed.
• Other clerical duties may be assigned.
• Work is performed with minimal supervision within established guidelines, policies, and procedures.
• Must attend all appropriate meetings.

Reassignment is a condition of employment that may occur at the employer’s discretion.

Your work location and hours could change based on program needs.

HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.

Qualifications

• Graduation from standard high school or equivalent.
• Must possess working knowledge of fax machine, personal computer, and copier.
• Experience with Windows 95 software, Microsoft Word, and Microsoft Excel is preferred.
• Minimum typing speed of 40wpm.
• Must have valid driver’s license and be insurable to drive Center vehicles.