Mental Health Case Manager – ISP & Community Resources

Compass Family and Community Services, Inc.; Youngstown (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Compass Family and Community Services, Inc. is seeking a Case Manager to perform intake assessments, develop individualized service plans, and coordinate care with clients and families. The role emphasizes crisis intervention, treatment planning, and collaboration with community partners.

The position requires at least 3 years of mental health or related case management experience, knowledge of community resources, and proficiency with Credible EHR; significant driving is expected (75% travel).

Qualifications

• Minimum 3 years mental health/SUD or community support/case management experience.
• Experience with severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis.
• Knowledge of community resources; CDCA if no Bachelor's degree.
• Experience using computers, Electronic Health Records (Credible), office phone.

Responsibilities

• Needs assessment and ISP formulation; crisis stabilization and client coaching.
• Decide on services and interventions; pursue collateral contacts as needed; ensure risk management.
• Intake/needs assessments, ISP reviews, progress notes, payeeship and discharge paperwork.
• Ensure compliance with ODMH, CARF and third-party payer standards.
• Extensive driving to appointments in a company vehicle; travel up to 75%.

Job description

Compass Family and Community Services, Inc. is seeking a Case Manager to perform intake assessments, develop individualized service plans, and coordinate care with clients and families. The role emphasizes crisis intervention, treatment planning, and collaboration with community partners.

The position requires at least 3 years of mental health or related case management experience, knowledge of community resources, and proficiency with Credible EHR; significant driving is expected (75% travel).