Mental Health Case Manager

Atlantic Health Strategies™; Newton (MA); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

PTO

Health and Dental Insurance

Employee Assistance Program

401K

Job summary

A behavioral health organization in Newton, Massachusetts, is seeking a full-time Case Manager. This role involves providing direct care coordination, client advocacy, and ensuring continuity of care across various programs. The ideal candidate must have a Bachelor's degree in a relevant field and experience in case management within mental health services. You will work collaboratively with an interdisciplinary team to support client engagement and treatment planning while adhering to regulatory standards.

Qualifications

• Bachelor’s degree required, Master’s preferred.
• Minimum 1 year of experience in case management or behavioral health.
• Strong documentation and interpersonal skills.

Responsibilities

• Provide case management services across various levels of care.
• Coordinate care among clients, families, and providers.
• Monitor client progress and maintain accurate documentation.

Skills

Case management

Communication skills

Organizational skills

Knowledge of mental health diagnoses

Ability to work collaboratively

Education

Bachelor’s degree in Social Work, Psychology, Human Services or related field

Tools

Electronic health records

Job description

About Asteroid Health

Asteroid Health is a behavioral health organization providing evidence-based mental health services across multiple levels of care, including Psychiatric Day Treatment, Intensive Outpatient Programming (IOP), General Outpatient services, and Outpatient Individual Therapy. The organization also offers specialized support groups, coordinates medication management, and provides transportation support to reduce barriers to care. Asteroid Health is committed to ethical practice, regulatory compliance, trauma-informed care, and fostering a psychologically safe and supportive workplace culture.

The Opportunity

In this full-time, on-site role based in Newton, Massachusetts, the Case Manager is a key member of Asteroid Health’s interdisciplinary treatment team. The Case Manager provides direct care coordination, case management, and client advocacy across Asteroid Health’s continuum of mental health services. This position works closely with clinicians, prescribers, and program leadership to support treatment planning, facilitate referrals, coordinate services, and ensure continuity of care. The Case Manager plays an essential role in supporting client engagement, monitoring progress toward treatment goals, and maintaining compliance with clinical documentation and regulatory standards.

What You Will Do at Asteroid Health

• Provide comprehensive case management services to clients across Psychiatric Day Treatment, Intensive Outpatient Programming (IOP), and outpatient levels of care.
• Coordinate care among clients, families, clinicians, prescribers, and external providers to ensure continuity and quality of treatment.
• Participate in interdisciplinary treatment team meetings and contribute to individualized treatment planning.
• Assist clients with referrals and linkage to community resources, including primary care, psychiatry, housing, vocational services, and social supports.
• Support client engagement, retention, and successful transitions between levels of care and at discharge.
• Monitor client progress toward treatment goals and communicate relevant updates to the treatment team.
• Conduct care coordination activities such as appointment scheduling, follow-up outreach, and collateral communication (with appropriate releases).
• Maintain timely, accurate, and compliant clinical documentation in accordance with agency policies, state regulations, and payer requirements.
• Support discharge planning, including aftercare coordination and relapse prevention planning.
• Advocate for clients’ clinical, social, and practical needs while promoting recovery-oriented, trauma-informed care.
• Adhere to all confidentiality, ethical, and professional standards, including HIPAA and Massachusetts regulatory requirements.
• Collaborate with program leadership to support quality improvement initiatives and program operations as needed.

What You Bring to Asteroid Health

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (Master’s preferred).
• Experience in case management or behavioral health settings preferred.
• Knowledge of mental health diagnoses and recovery-oriented care.
• Strong organizational, communication, and documentation skills.
• Ability to manage a caseload and work collaboratively on an interdisciplinary team.
• Familiarity with Massachusetts community resources and referral processes preferred.
• Proficiency with electronic health records and basic office technology.
• Commitment to ethical, trauma-informed, and client-centered care.

Why Join Asteroid Health

• Be part of a mission-driven organization committed to ethical, high-quality mental health and addiction treatment.
• Work within a supportive, collaborative interdisciplinary team that values communication, professionalism, and growth.
• Receive ongoing training, supervision, and opportunities for professional development.
• Serve in a meaningful role where your work directly supports client engagement, continuity of care, and long-term recovery.
• Competitive annual salary range of (starting at $45,000) commensurate with experience.

Requirements

• Ability to work full-time, on-site in Newton, Massachusetts.
• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required.
• Minimum of 1 year of experience in case management, care coordination, discharge planning, or social services within a mental health or substance use treatment setting.
• Familiarity with Massachusetts community resources, MassHealth, and the behavioral health continuum of care.
• Strong organizational skills and ability to advocate effectively for clients across clinical, social, and system-based needs.
• Knowledge of trauma-informed care, motivational interviewing, and recovery-oriented practices.
• Ability to maintain compliance with HIPAA, 42 CFR Part 2, and applicable Massachusetts behavioral health regulations.
• Strong documentation, communication, and interpersonal skills.
• Ability to collaborate effectively within an interdisciplinary treatment team.

Benefits

• PTO
• Health and Dental Insurance
• Employee Assistance Program
• 401K