Mental Health Case Manager

Service Access & Management, Inc.; Chambersburg (Franklin County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

No monthly premium health insurance

36 days PTO + 11 holidays

401k matching up to 5%

Tuition discounts and professional dev

Job summary

Service Access & Management, Inc. (SAM) invites applications for a Mental Health Case Manager who will support individuals with mental health diagnoses and coordinate access to services. The role requires bilingual Spanish-speaking capability and a compassionate, team-oriented approach.

Starting pay is $21.00 per hour. The position is based in Franklin and Fulton County, PA, with on-call and occasional weekend hours.

Qualifications

• Bachelor's degree or 12 credits in human services plus 2 years of related experience.
• Experience in mental health services preferred.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.

Responsibilities

• Conduct assessments to identify individual needs, strengths, and goals.
• Develop and monitor individualized service plans with individuals and their supports.
• Coordinate access to mental health services, supports, and community resources.
• Respond to crises and provide timely intervention and support.
• Maintain accurate, timely documentation in accordance with confidentiality and compliance standards.
• Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy.
• Participate in team meetings, training, and supervision.
• On-call and occasional weekend hours required.

Skills

Empathy

Independent work

Team collaboration

Communication skills

Driver's license

Education

Bachelor’s degree in psychology / social work / counseling / social welfare / sociology / vocational rehabilitation

12 credits in a human services field and 2 years of related experience

Job description

Mental Health Case Manager – Mental Health - Bilingual - Spanish speaking

Start your career, shift your path, or grow your impact with SAM

Who We Are

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About The Mental Health Case Manager Role

As a Case Manager within our Mental Health team, you’ll play a vital role in supporting individuals with a mental health diagnosis. This position is ideal for someone who is empathatic and thrives in fast-paced environments where collaboration matters.

Starting Rate: $21.00/hour

Mental Health Case Manager Core Responsibilities

• Conduct assessments to identify individual needs, strengths, and goals
• Develop and monitor individualized service plans in partnership with individuals and their supports
• Coordinate access to mental health services, supports, and community resources
• Respond to crises and provide timely intervention and support
• Maintain accurate, timely documentation in accordance with confidentiality and compliance standards
• Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy
• Participate in team meetings, training, and supervision
• On-call and occasional weekend hours required

What You Bring

• Bachelor’s Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR
• 12 credits in a human services field and 2 years of related experience
• Experience in mental health or developmental disability services preferred
• Ability to work independently and as part of a team
• A valid driver’s license and reliable transportation

Who Thrives In This Role

We’ve found that people who are:

• Organized and responsive
• Compassionate and adaptable
• Strong communicators and advocates
• Team players with a passion for supporting others

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits

Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in Franklin and Fulton County, PA. Work is primarily community based.

Office hours are Monday through Friday, 8:30 AM to 4:30PM.

Mental Health Case Managers have on-call responsibilities.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.