Mental Health Case Manager

Istss; Athens (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

University of Georgia is seeking a Mental Health Case Manager to provide comprehensive case management for students and eligible partners within the UHC Counseling & Psych Services. The role covers referrals, records gathering, and liaison work with community providers, delivering a mix of outreach, crisis intervention, and ongoing care in accordance with CAPS policies.

The position emphasizes telehealth capabilities, timely access to care, and collaborative work within an integrated care team

Qualifications

• Bachelor's degree in a related field or equivalent.
• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology or a related field.
• License eligible in the state of GA; Associate licensed obtained within 6 months of start date.
• AHA Heartsaver CPR / AED certification required; can obtain after start date.
• One year or more of supervised experience in clinical case management with individuals whose age and psychological development are similar to our population.
• Full independent licensure within the State of Georgia by the date of first employment.
• Two years or more years in a setting that provides crisis services.
• Demonstrated history and experience working with individuals from traditionally underserved populations.
• Training and ability to provide telehealth services.

Responsibilities

• Coordinate mental health referrals
• Track clients referred to other UHC clinics and/or to the community using a registry
• Advocate on behalf of the client as needed to ensure timely access to care
• Act as liaison between UHC and community mental health providers to assist in obtaining past and ongoing treatment records as indicated
• Assist UHC clinicians providing services to high risk clients and other critical liaison functions
• Perform scheduled and walk-in screenings for students
• Provide primary (mental health outreach), secondary, and tertiary counseling services to eligible members of the UGA community within the CAPS scope of service
• Provide Care Management Services to clients
• Serve as a liaison with campus and community partners to foster relationships and resource allocation
• Schedule and attend meetings with community providers and tour facilities
• Facilitate outreaches with emphasis on promoting and educating about UHC referral database and Integrated Care Team case management services
• Be an active, respectful, and engaged member of CAPS & UHC teams and work groups
• Actively seek to improve services to eligible members of the UGA community

Skills

Interpersonal skills

Telehealth

Crisis intervention

EHR knowledge

Excel proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Job description

Posting Details

Posting Number S15679P

Working Title Mental Health Case Manager

Department UHC-Counseling & Psych Srvcs

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title Mental Health Professional I

FLSA Exempt

FTE 1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

UHC Preferred:

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology or a related field.
• License eligible in the state of GA. Associate licensed obtained within 6 months of start date.
• Skill and/or interest in preventive psychological education and outreach programs.
• AHA Heartsaver CPR / AED certification required. Can obtain after start date.
• One year or more of supervised experience in clinical case management with individuals whose age and psychological development are similar to those of our population.
• Full independent licensure within the State of Georgia by the date of first employment.
• Two years or more years in a setting that provides crisis services.
• Demonstrated history and experience working with individuals from traditionally underserved populations.
• Training and ability to provide telehealth services.

Position Summary

The Mental Health Case Manager is an essential member of the Integrated Care Team and will provide appropriate and individualized case management to students and eligible partners. This position manages the referral and tracking of clients sent to other clinics within the UHC , discharged to the community, and/or transferred to a higher level of care. The Mental Health Case Manager will help obtain past and ongoing treatment records and be an active member of the Case Disposition Team. The Mental Health Case Manager will also provide primary, secondary, and tertiary services to eligible members of the UGA community, within the UHC mental health care scope of service. These services may include group, individual, crisis interventions, outreach, and consultation. Licensed Clinicians provide mental health evaluations, formulation of conceptualization, diagnoses, treatment plans, and crisis intervention. Services are delivered in accordance with UHC / CAPS policies and procedures.

Knowledge, Skills, Abilities and/or Competencies

• Strong interpersonal skills and ability to work in a fast-paced work environment.
• Training and skills in providing telehealth services.
• Knowledge of disorders typically seen at a university counseling service.
• Knowledge of crisis intervention techniques.
• Knowledge of and skill using an EHR .
• Knowledge and experience using word processing and data management programs including Excel.
• Practice safe, effective and appropriate mental health care.
• Perform and document mental health diagnosis, treatment, education, and coordination of care.
• Manage own time and job responsibilities with sensitivity to the needs of patients and collaborating professionals.
• Demonstrate respect and understanding of differences in behavior and communication.
• Demonstrate consistent cooperativeness, courtesy, confidentiality, sensitivity, and tact to all student populations.

Physical Demands

Sitting for extended periods, talking, hearing corrected to normal, corrected visual acuity adequate to utilize the electronic health record.

Driving Responsibility

Is driving a responsibility of this position? No

Position of Trust

Is this a Position of Trust? Yes

Financial Resources

Does this position have operation, access, or control of financial resources? No

P-Card

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Direct Interaction with Children

Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes

Security Access

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Case Management

• Coordinate mental health referrals
• Track clients referred to other UHC clinics and/or to the community using a registry
• Advocate on behalf of the client as needed to ensure timely access to care
• Act as liaison between UHC and community mental health providers to assist in obtaining past and ongoing treatment records as indicated.
• Assist UHC clinicians providing services to high risk clients and other critical liaison functions.
• Perform scheduled and walk-in screenings for students.

Percentage of time 45

Direct Clinical Services

• Provide primary (mental health outreach), secondary, and tertiary counseling services to eligible members of the UGA community within the CAPS scope of service.
• Provide Care Management Services to clients.

Percentage of time 25

Outreach and Community Engagement

• Serve as a liaison with campus and community partners to foster relationships and resource allocation
• Schedule and attend meetings with community providers and tour facilities
• Facilitate outreaches with emphasis on promoting and educating about UHC referral database and Integrated Care Team case management services.

Percentage of time 20

Administrative Tasks and Meetings

• Be an active, respectful, and engaged member of CAPS & UHC teams and work groups.
• Actively seek to improve services to eligible members of the UGA community.