Mental Health Case Manager

The University of Georgia; Athens (GA); On-site; USD 50,000 - 60,000; Full time

Job summary

The University of Georgia is seeking a Mental Health Case Manager to join the UHC-Counseling & Psych Services. You will manage referrals, coordinate care across clinics and the community, and support students and staff with crisis interventions within CAPS guidelines.

Responsibilities include care coordination, documentation, and telehealth capabilities. This role emphasizes collaboration, equity, and high-quality mental health support in a university setting.

Qualifications

• Bachelor’s degree in a related field or equivalent.
• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology or a related field preferred.
• AHA Heartsaver CPR/AED certification required; can obtain after start date.

Responsibilities

• Coordinate mental health referrals and track clients referred to UHC clinics or community providers.
• Advocate to ensure timely access to care for clients.
• Act as liaison between UHC CAPS and community mental health providers, obtaining past and ongoing treatment records as indicated.
• Provide primary, secondary and tertiary counseling services within CAPS scope; deliver crisis interventions and outreach.
• Perform Care Management services for eligible members of the UGA community.

Skills

Interpersonal skills

Telehealth

Crisis intervention

EHR

Excel

Time management

Respect & sensitivity

Education

Bachelor’s degree in a related field or equivalent

Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology or related field

GA license eligibility; associate license within 6 months

Job description

Posting Number:

S15679P

Working Title:

Mental Health Case Manager

Department:

UHC-Counseling & Psych Srvcs

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type:

External

Retirement Plan:

TRS or ORP

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday – Friday 8 am – 5 pm

Advertised Salary:

$50-60,000

Posting Date:

08/31/2026

Open until filled:

Yes

Proposed Starting Date:

10/01/2026

Special Instructions to Applicants:

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title:

Mental Health Professional I

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent

Preferred Qualifications:

UHC Preferred:

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology or a related field.
• License eligible in the state of GA. Associate licensed obtained within 6 months of start date.
• Skill and/or interest in preventive psychological education and outreach programs.
• AHA Heartsaver CPR/AED certification required. Can obtain after start date.
• One year or more of supervised experience in clinical case management with individuals whose age and psychological development are similar to those of our population.
• Full independent licensure within the State of Georgia by the date of first employment.
• Two years or more years in a setting that provides crisis services.
• Demonstrated history and experience working with individuals from traditionally underserved populations.
• Training and ability to provide telehealth services.

Position Summary:

The Mental Health Case Manager is an essential member of the Integrated Care Team and will provide appropriate and individualized case management to students and eligible partners. This position manages the referral and tracking of clients sent to other clinics within the UHC, discharged to the community, and/or transferred to a higher level of care. The Mental Health Case Manager will help obtain past and ongoing treatment records and be an active member of the Case Disposition Team. The Mental Health Case Manager will also provide primary, secondary, and tertiary services to eligible members of the UGA community, within the UHC mental health care scope of service. These services may include group, individual, crisis interventions, outreach, and consultation. Licensed Clinicians provide mental health evaluations, formulation of conceptualization, diagnoses, treatment plans, and crisis intervention. Services are delivered in accordance with UHC/CAPS policies and procedures.

Knowledge, Skills, Abilities and/or Competencies:

• Strong interpersonal skills and ability to work in a fast-paced work environment.
• Training and skills in providing telehealth services.
• Knowledge of disorders typically seen at a university counseling service.
• Knowledge of crisis intervention techniques.
• Knowledge of and skill using an EHR.
• Knowledge and experience using word processing and data management programs including Excel.
• Practice safe, effective and appropriate mental health care.
• Perform and document mental health diagnosis, treatment, education, and coordination of care.
• Manage own time and job responsibilities with sensitivity to the needs of patients and collaborating professionals.
• Demonstrate respect and understanding of differences in behavior and communication.
• Demonstrate consistent cooperativeness, courtesy, confidentiality, sensitivity, and tact to all student populations.

Physical Demands:

Sitting for extended periods, talking, hearing corrected to normal, corrected visual acuity adequate to utilize the electronic health record.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities - Case Management

• Coordinate mental health referrals
• Track clients referred to other UHC clinics and/or to the community using a registry
• Advocate on behalf of the client as needed to ensure timely access to care
• Act as liaison between UHC and community mental health providers to assist in obtaining past and ongoing treatment records as indicated.
• Assist UHC clinicians providing services to high risk clients and other critical liaison functions.
• Perform scheduled and walk-in screenings for students.

Percentage of time:

45

Duties/Responsibilities - Direct Clinical Services

• Provide primary (mental health outreach), secondary, and tertiary counseling services to eligible members of the UGA community within the CAPS scope of service.
• Provide Care Management Services to clients.

Percentage of time:

25

Duties/Responsibilities - Outreach and Community Engagement

• Serve as a liaison with campus and community partners to foster relationships and resource allocation
• Schedule and attend meetings with community providers and tour facilities
• Facilitate outreaches with emphasis on promoting and educating about UHC referral database and Integrated Care Team case management services.

Percentage of time:

20

Duties/Responsibilities - Administrative Tasks and Meetings

• Be an active, respectful, and engaged member of CAPS & UHC teams and work groups.
• Actively seek to improve services to eligible members of the UGA community.
• Participate in PI projects.
• Attend staff and other assigned meetings/committees.
• Active involvement in all training programs including supervision of trainees, and educational activities.

Percentage of time:

10

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Celine McNelis-Kline

Recruitment Contact Email:

[e-mail]