Mental Health Care Technician - Crisis Support & Safety

AltaPointe Health; Mobile (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

AltaPointe Health in Mobile, AL seeks a dedicated Mental Health Technician to support clinicians in a crisis center. You will monitor patient well‑being, assist with daily living tasks, provide meals, and help ensure safety through de‑escalation and careful observation.

You will record patient activities, communicate with nurses and doctors, and participate in group sessions. The role emphasizes compassion, confidentiality, and teamwork, with on‑the‑job training provided to enhance skills.

Qualifications

• At least 6 months experience in the healthcare field with patient care.
• High school diploma or equivalent.
• CNA or NA certification preferred but not required.
• Must be 23 years of age or older.
• Valid driver’s license and dependable transportation.

Responsibilities

• Provide care to patients ensuring comfort and safety.
• Assist with daily living activities and meals.
• Use de-escalation techniques to manage crises.
• Observe and report patient activities and behaviors to nurses and doctors.
• Collaborate with treatment team to ensure efficient patient care.
• Perform hand-off communication at shift change.
• Maintain confidentiality of patient records.

Skills

Healthcare experience

MS Word basics

Education

High school diploma or equivalent

Certified CNA/NA (preferred)

Tools

MS Word

Job description

AltaPointe Health in Mobile, AL seeks a dedicated Mental Health Technician to support clinicians in a crisis center. You will monitor patient well‑being, assist with daily living tasks, provide meals, and help ensure safety through de‑escalation and careful observation.

You will record patient activities, communicate with nurses and doctors, and participate in group sessions. The role emphasizes compassion, confidentiality, and teamwork, with on‑the‑job training provided to enhance skills.